Freddy Valenzuela
Freddy Valenzuela at BMW of Palm Springs
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Freddy Valenzuela

Parts Manager

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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5.0
8 Reviews

Dealership Experience

21 yrs, 7 mos

Industry Experience

29 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

8 Reviews

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8 Reviews of Freddy Valenzuela

March 29, 2024

Dealership Rating
Employee Rating

Im thankful for all the people who work there. They are very nice and helpful. Sir Bryan at service is knowledgeable and helpful in all of my concerns. Me and my wife also want to thank Sir Vince More

by ken_speed2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Gacayan, Nayeli Torres , Karen Gannon

May 28, 2024

BMW of Palm Springs responded

We appreciate your fantastic 5-star review! It's great to hear that our team at BMW Palm Springs was able to provide you with outstanding service. Your satisfaction is our top priority, and we're glad we could make your visit memorable. Thank you for choosing us, and we hope to see you again soon!

December 07, 2023

Dealership Rating
Employee Rating

Service was above and beyond my expectations per usual. Savanna King and Manny Castellanos along with Freddy Parts Manager, were all instrumental in getting my new wheels and I couldn’t be happier! They al More

by JVelasquez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Savanna King , Manny Castellanos

Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs for your service needs! We're pleased to hear that the service exceeded your expectations and that Savanna, Manny, and Freddy played instrumental roles in making your visits smooth and seamless. Your satisfaction is our priority, and we appreciate your kind words. We look forward to continuing to provide excellent service for you!

November 18, 2023

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Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. More

by PETER.STAROV
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Bob Hogan, Savanna King , Doug Clark, Joe Lopez, Justin Luettjohan, Kevin Rock, N/A

Dec 06, 2023

BMW of Palm Springs responded

Thank you for bringing the underperforming electrical issues to our attention. We're glad to have identified and corrected them to enhance the performance of your vehicle.

November 02, 2023

Dealership Rating
Employee Rating

Pleasant atmosphere, professional representatives and helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. More

by IDAAMBER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Juan Sanchez , Joe Lopez

Dec 06, 2023

BMW of Palm Springs responded

Thank you for acknowledging the pleasant atmosphere, professional representatives, and helpful, friendly service. Creating a positive and welcoming environment for our customers is a top priority.

October 25, 2023

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Employee Rating

clean, comfortable, and great to see the new models. Everyone there at the time was curtious and willing to help. More

by onesst2nv
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

Creating a clean, comfortable environment is important to us, and we're glad you found our dealership welcoming. Our team is always here to assist with courtesy and willingness. If there are any further details you'd like to share or if you have additional questions, please feel free to reach out. Your continued trust in BMW Palm Springs Service is greatly valued, and we look forward to serving you on your future visits.

October 25, 2023

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Employee Rating

Sandy is very helpful and goes above and beyond to make sure we are satisfied with our service. More

by Mguarino2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson

Dec 06, 2023

BMW of Palm Springs responded

Sandy is dedicated to ensuring your satisfaction, and we're pleased to hear that she goes above and beyond in her service. Your trust and satisfaction are our priorities.

January 08, 2020

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Employee Rating

Seamless transport to & from my home to manage a minor update 2 my M car Thankful for the wash & interior clean i wish they would have designed the service area in a much large setting Cuz they need it More

by mda1500
Recommend Dealer
Yes

Other Employees Tagged: Doug Clark, David Cuza, Joe Lopez

Jan 10, 2020

BMW of Palm Springs responded

Thank you for the 5-star rating and kind review! We greatly appreciate your feedback!

October 05, 2019

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Employee Rating

Excellent. Very professional. We are always happy with the service at Palm Springs BMW! We have leased/purchased 6 BMW’s from your store and may again. More

by Renee Brooks
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson

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