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Freddy Merza

Overview Reviews (50) Inventory (289)

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Freddy Merza

Sales Manager

Volvo Cars Lisle

4325 Lincoln Ave
Lisle, IL 60532

I have been with Volvo for 6 years. Love the brand and the safety features.

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4.6

50 Reviews

I have been with Volvo for 6 years. Love the brand and the safety features.

Overview Reviews (50) Inventory (289)

Dealership Experience

5 yrs, 1 mo

Industry Experience

7 yrs

4.6

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Freddy Merza

June 07, 2025

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Employee Rating

It was a positive experience from the start. The process was smooth and with no surprises. Ashley DeVries was an excellent sales person. The process was smooth and with no surprises. Ashley DeVries was an excellent sales person. More

by scajuma

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ashley De Vries, Andreas Korallus

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Jun 07, 2025 -

Volvo Cars Lisle responded

Thank you for taking the time to share your experience! We’re happy to hear everything went smoothly and that Ashley provided the excellent service she’s known for. We appreciate your trust in us and look forward to assisting you in the future.

May 30, 2025

Dealership Rating

Employee Rating

If you’re looking for a car, go to Chris Smith at Volvo in Lisle! He is the BEST! He was beyond helpful with looking at all the XC90 that I was interested in and found my dream mom car! The process went so in Lisle! He is the BEST! He was beyond helpful with looking at all the XC90 that I was interested in and found my dream mom car! The process went so smoothly and we are loving our Volvo XC90. Thank you Chris!! More

by nicoledore90

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith

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May 30, 2025 -

Volvo Cars Lisle responded

Hi Nicole, Thank you so much for your kind words and for trusting us at Volvo Cars Lisle! We’re thrilled to hear that Chris helped you find your dream mom car – the XC90 is an excellent choice, and we’re glad it’s already bringing joy to your family. We’ll be sure to pass along your compliments to Chris – he truly goes above and beyond for our guests. If there’s anything you need down the road, we’re always here for you. Welcome to the Volvo Cars Lisle family! Warm regards, Andreas Korallus General Manager Volvo Cars Lisle

May 28, 2025

Dealership Rating

Employee Rating

I had the pleasure of working with Ashley DeVries and she worked out an awesome deal for me n my family. We love our family's new vehicle and plan on working with her for years to come. Very professional and worked out an awesome deal for me n my family. We love our family's new vehicle and plan on working with her for years to come. Very professional and expeditious. More

by Felix

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley De Vries

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May 30, 2025 -

Volvo Cars Lisle responded

Thank you for the fantastic review! We’re glad Ashley could deliver such a seamless and rewarding experience. Enjoy your new vehicle, and we look forward to welcoming you back for many more in the future!

May 24, 2025

Dealership Rating

Employee Rating

We met Peter on Wednesday, very helpful. Made an appointment for this morning but Peter was working with someone so Chris helped us. Chris is very easy to work with and made us feel very co Made an appointment for this morning but Peter was working with someone so Chris helped us. Chris is very easy to work with and made us feel very comfortable with our purchase. It was all a really nice experience, thank you Chris, Peter and Freddy! More

by Anitsboyz3

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith

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May 30, 2025 -

Volvo Cars Lisle responded

Dear Anitsboyz3, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that both Peter and Chris were able to assist you with care and professionalism, and that Freddy helped make it a smooth process. Our team takes great pride in creating a comfortable and welcoming environment, and it’s wonderful to know we delivered on that for you. Enjoy your new vehicle, and please don’t hesitate to reach out if we can be of any further assistance. Warm regards, Andreas Korallus

April 23, 2025

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Employee Rating

Came to Volvo with questions, and left with a new vehicle. Place was very clean, with good energy. The staff worked exceptionally well together to accommodate everyone needs. Special thanks to Genera vehicle. Place was very clean, with good energy. The staff worked exceptionally well together to accommodate everyone needs. Special thanks to General Manager Andreas Korallus, Freddy from Finance, Ashley, and Christopher. Me, and my family appreciate all the help given from this Establishment. Thank you all, great job. More

by Marvis

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley De Vries, Christopher Gough, Justin Storr, Andreas Korallus

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Apr 28, 2025 -

Volvo Cars Lisle responded

We’re so happy to hear you had such a great experience with us! Thank you for recognizing Andreas, Freddy, Ashley, and Christopher for their efforts. It was truly our pleasure to assist you and your family — enjoy your new Volvo!

April 13, 2025

Dealership Rating

Employee Rating

Okay dealership. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. More

by ronwheeler

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Gonzales, Patrick Barcelo Cooney, Andreas Korallus

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Apr 14, 2025 -

Volvo Cars Lisle responded

We appreciate your honest feedback and are glad to hear your overall experience was positive—especially with Freddy in finance. Your comments help us improve, and if there’s ever anything we can do to enhance your experience further, please don’t hesitate to reach out. Thank you for choosing Volvo Cars Lisle!

March 28, 2025

Dealership Rating

Employee Rating

Gregory Smith at this Volvo dealership was outstanding. He never tried to oversell and made himself available outside of normal business hours, even providing his personal cell phone for quick responses. H He never tried to oversell and made himself available outside of normal business hours, even providing his personal cell phone for quick responses. He went above and beyond to ensure a smooth purchase process, coordinating late at night and maintaining a friendly, professional demeanor. The dealership’s competitive pricing and broader vehicle options made it worth traveling from Wisconsin to Illinois. Their engaging texts and emails further set them apart. I highly recommend both Gregory Smith and this Volvo dealership. More

by jparve3283

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith

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Mar 29, 2025 -

Volvo Cars Lisle responded

Thank you for your thoughtful review! We’re delighted that Gregory’s dedication and flexibility made your experience so positive. It’s great to know that our pricing, vehicle selection, and communication made your journey from Wisconsin worthwhile. We truly appreciate your recommendation and look forward to welcoming you back to Volvo Cars Lisle.

March 07, 2025

Dealership Rating

Employee Rating

Jack was very helpful and knowledgeable. Went in for service and came out with a new purchase. Went in for service and came out with a new purchase. More

by brian.hatm

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jack Iwinski

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Mar 07, 2025 -

Volvo Cars Lisle responded

Thank you for sharing your experience! We're delighted to hear that Jack's knowledge and helpful approach made your visit a positive one. Congratulations on your new purchase — we appreciate your support and look forward to serving you again at Volvo Cars Lisle!

February 21, 2025

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Employee Rating

It was a fairly quick process and everyone was very friendly and easy to work with friendly and easy to work with More

by jdoyle2216

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley De Vries, Sam Gonzales, Sal Garretto, Adam London , Jimmy Hanson

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Feb 21, 2025 -

Volvo Cars Lisle responded

Thank you for sharing your experience! We're pleased that our team made the process easy and enjoyable for you. We look forward to serving you again in the future!

January 11, 2025

Dealership Rating

Employee Rating

Jimmy is awesome! He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision withou He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision without pushing. He made the buying experience go from a somewhat stressful process to an enjoyable one. More

by Scott Plaisier

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Hanson

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Jan 11, 2025 -

Volvo Cars Lisle responded

Thank you for sharing your wonderful experience! Jimmy’s knowledge and caring approach are key to creating a welcoming environment, and we’re delighted he made the process enjoyable for you. We appreciate your 5-star review!

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