Freddy Merza

I went to Volvo looking for a car not knowing much about Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the ser Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the service dept was very informative and attentive to my service needs. Overall great experience at Volvo of Lisle. More

by LADADDY3 Verified Customer Verified Customer

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Peter Crawford is an excellent Sales Associate. He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr in Service were also helpful and easy to work with. I highly recommend Volvo Cars Lisle! More

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Sales rep was good up to a point. After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was ve After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was very surprised I was never shown the actual bill of sale which I was also surprised about. The financial rushed through things until a second financial person (Sal) and things went smoothly. The sale rep help set up some of the things in the car (XC40 recharge) but didn't explain many of the features other than settings things up. I have never owned an electric car so many many things I didn't understand. I really wish there was some sort of personal tutorial for myself and my spouse. More

by tkerestes Verified Customer Verified Customer

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My first few messages were a little confusing but appreciate the follow up for clarity appreciate the follow up for clarity More

by chris-claytor Verified Customer Verified Customer

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Chris Gough made the car buying experience so easy and seem less. No stress no pressure to end up with something we weren’t happy with, he listened to our needs and found exactly what we were looking for! seem less. No stress no pressure to end up with something we weren’t happy with, he listened to our needs and found exactly what we were looking for! Was able to come back the next day and have him go over more info on the changes to help me understand the upgrades to the software better. Before I was a little overwhelmed but after Chris spent time showing me how things were changed and where to find things it was a breeze. He spent time helping me locate apps to add and login to things I already have. He gave top tier services and answered all of my questions. More

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Chris Gough was very helpful. He was efficient and prepared with all of our information. He also cued us in at the beginning what apps and info to have ready for getting the ca He was efficient and prepared with all of our information. He also cued us in at the beginning what apps and info to have ready for getting the car ready and set up! More

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Chris went way out of his way to provide my family a dependable ride. He saw everything through from start to finish. When the car I found had been sold, he took the time to find a vehicle that met ou dependable ride. He saw everything through from start to finish. When the car I found had been sold, he took the time to find a vehicle that met our family needs. He went to bat and got me a fair trade in value and helped me walk through all the details. He even took time to look for something I thought I left behind. I would recommend Chris and this dealership to anyone looking for a car to purchase. More

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Very welcoming atmosphere when you walk in, sales members were friendly and weren’t forceful. Worked WITH us to get a deal done. Thanks Aiden, keep up the good work! were friendly and weren’t forceful. Worked WITH us to get a deal done. Thanks Aiden, keep up the good work! More

by BEARSMAN77 Verified Customer Verified Customer

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This is my third Volvo from this dealership and my second time working with Bob. He is honest, trustworthy, and “knows his stuff”. I trust him and will buy my next Volvo from him. ThanK you for another gr time working with Bob. He is honest, trustworthy, and “knows his stuff”. I trust him and will buy my next Volvo from him. ThanK you for another great experience Bob!!! More

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I’m very happy with my service. Jessica was very helpful, knowledgeable, and would go beyond to help. Freddy together with Sal “Finance department” didn’t take long at all and I wal Jessica was very helpful, knowledgeable, and would go beyond to help. Freddy together with Sal “Finance department” didn’t take long at all and I walked away with a great deal/wonderful car! Thank you All for your great service. More

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