Freddy Merza

Jimmy is awesome! He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision withou He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision without pushing. He made the buying experience go from a somewhat stressful process to an enjoyable one. More

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This was my first sales interaction with this dealership and we went there based on location and reviews. However, my total experience was not pleasant nor easy. The sales process at Lisle Volvo is very slo and we went there based on location and reviews. However, my total experience was not pleasant nor easy. The sales process at Lisle Volvo is very slow and tedious. You get bumped and pushed and can wait for hours. The management and/or finance people do not go the extra mile. Chris, my sales rep, was great trying to maneuver the bumps. Chris also is very knowledgeable about the Volvo vehicles and all the bells and whistles. I met the Service Director, Julian. I'm hoping the Service Dept continues with their high ratings when I need them. More

by jayem2 Verified Customer Verified Customer

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My experience at the dealership has been excellent from the service prior to buying a new vehicle. Patrick Cooney was very helpful in finding the the the value when trading my old car. Lolita Cook did an the service prior to buying a new vehicle. Patrick Cooney was very helpful in finding the the the value when trading my old car. Lolita Cook did an excellent job guiding me thru the buying process. More

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Great experience. Chris Gough managed the entire process in a top notch professional manner. Well done Chris Gough managed the entire process in a top notch professional manner. Well done More

by pelhankscott Verified Customer Verified Customer

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Staff very welcoming. Building clean and modern. Made a purchase transaction and the team at Volvo Cars Lisle made it seamless and easy. Sal in finance vey helpful. Highly Building clean and modern. Made a purchase transaction and the team at Volvo Cars Lisle made it seamless and easy. Sal in finance vey helpful. Highly recommend for your next vehicle purchase. More

by FREDDYMERZA Verified Customer Verified Customer

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I went to Volvo looking for a car not knowing much about Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the ser Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the service dept was very informative and attentive to my service needs. Overall great experience at Volvo of Lisle. More

by LADADDY3 Verified Customer Verified Customer

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Peter Crawford is an excellent Sales Associate. He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr in Service were also helpful and easy to work with. I highly recommend Volvo Cars Lisle! More

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Sales rep was good up to a point. After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was ve After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was very surprised I was never shown the actual bill of sale which I was also surprised about. The financial rushed through things until a second financial person (Sal) and things went smoothly. The sale rep help set up some of the things in the car (XC40 recharge) but didn't explain many of the features other than settings things up. I have never owned an electric car so many many things I didn't understand. I really wish there was some sort of personal tutorial for myself and my spouse. More

by tkerestes Verified Customer Verified Customer

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My first few messages were a little confusing but appreciate the follow up for clarity appreciate the follow up for clarity More

by chris-claytor Verified Customer Verified Customer

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Chris Gough made the car buying experience so easy and seem less. No stress no pressure to end up with something we weren’t happy with, he listened to our needs and found exactly what we were looking for! seem less. No stress no pressure to end up with something we weren’t happy with, he listened to our needs and found exactly what we were looking for! Was able to come back the next day and have him go over more info on the changes to help me understand the upgrades to the software better. Before I was a little overwhelmed but after Chris spent time showing me how things were changed and where to find things it was a breeze. He spent time helping me locate apps to add and login to things I already have. He gave top tier services and answered all of my questions. More

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