Brain was the best!
He gave helpful guidance and made my car buying experience smooth and painless!
He gave helpful guidance and made my car buying experience smooth and painless!
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by shelvin
Oct 01, 2024 -
Planet Honda responded
Hello! Thanks for letting us know that you had a great experience with our team at Planet Honda. We hope to see you again soon!
Freddy Castillo is the agent to work with.
I highly recommend this agent to get the job done right!
I highly recommend this agent to get the job done right!
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by c2m.iwa
Nov 06, 2023 -
Planet Honda responded
Hi! Thank you for taking the time to leave us a review. We are so happy that Freddy was excellent to work with. We hope to see you again soon! Enjoy the road ahead!
Dealer has a big inventory on certified used cars.
Versus other car dealers with hardly any!
Versus other car dealers with hardly any!
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by Mjerez1102
Other Employees Tagged:
Johan Payero, Sam Tkito
May 25, 2023 -
Planet Honda responded
Hello,
We're happy to hear our large inventory was valued and thank you for the opportunity to earn your business. Please reach out to us again whenever we can be of assistance here at Planet Honda.
great service person, excellent .
It was my first time at Planet Honda and I am happy.
It was my first time at Planet Honda and I am happy.
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by zhesui
Other Employees Tagged:
Johan Payero
Oct 06, 2022 -
Planet Honda responded
Hello Zhesui, Welcome to the Planet Honda! Congratulations on your purchase and we appreciate knowing you are a happy customer noting excellence and a great experience overall.
Oct 06, 2022 -
zhesui responded
Freddy is best sale person I have met in Honda dealers in past 10 years. He showed me a car I like and presented documents relative this car, which are helpful for me mad this car purchase. I appreciate his help.
The salesman that helped me, Mr.
Castillo, was great, very genuine and direct. Which is something I really appreciate. The only reason I did not rate 5 stars was because the finance
Castillo, was great, very genuine and direct. Which is something I really appreciate. The only reason I did not rate 5 stars was because the finance person I sat with, Mr. Bonilla wasn’t as genuine as the performance he put on. I get people get commission from sales that they do, but that doesn’t mean you treat someone unfairly if they don’t want a product or, worse, unable to afford the product that is being presented to them. Usually with signing any documents with any company/establishment, they usually explain each document you sign. He seemed peeved off and his tonality, and demeanor negatively changed. It was very obvious and not good for the business. I work in sales as well but I don’t treat a prospective client or customer unmannerly. It made me feel extremely uncomfortable. But overall my experience with the car salesman was phenomenal.
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by Yani
Other Employees Tagged:
Frank Bonilla
Oct 01, 2022 -
Planet Honda responded
Hello Yani,
Thank you for sharing such thoughtful feedback of your visit with Freddy and your constructive criticism as well. We'll make sure Freddy hears you enjoyed his genuine and direct assistance and work to address the concerns you mentioned too. Our team wishes you safe and happy travels ahead and we appreciate you trusting us with your business. Please reach out if we can help with anything you need in the future.
Smooth process for a first time car buyer.
Patient and thorough throughout the entire experience.
Patient and thorough throughout the entire experience.
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by Mr G
Other Employees Tagged:
Edward Gorham
Jul 15, 2022 -
Planet Honda responded
Hello,
It's always such a great feeling to welcome first-time buyers to our dealership. Thank you very much for trusting the Planet Honda team with your experience. We're happy to have provided you the patient, thorough assistance you needed to be confident in your purchase and we wish you many safe and exciting travels ahead. Please let us know whenever we can be of help with anything you may need down the road.
It was my first time and was a great experience.
The two people are yohan and Fred , nice people to deL with
The two people are yohan and Fred , nice people to deL with
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by Joe1124
Other Employees Tagged:
Johan Payero
May 09, 2022 -
Planet Honda responded
Hello Joe,
Thank you very much for choosing to work with Johan and Freddy. They will sincerely appreciate the compliments. Please let us know where we can improve so that your next visit reaches our five-star standards for care.
Attention to client was exceptional very good customer
service and Freddy was very helpful today
service and Freddy was very helpful today
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by eduquez
Mar 08, 2022 -
Planet Honda responded
Hello,
We're delighted to hear Freddy was of such great assistance to you at Planet Honda. Your satisfaction is our top priority, and it's wonderful to hear you drove away happy. Thank you for your business and thoughtful feedback. Please travel safe and come back to see us again in the future.
La gente es muy servicial y atenta el servicial fue
exelente y la atencion fue muy buena
exelente y la atencion fue muy buena
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by Raymundo
Feb 14, 2022 -
Planet Honda responded
Gracias por sus comentarios positivos. Esperamos su próxima visita.
La mejor experiencia en compra servicio ejemplar educado
y venta satisfactoria 100 % lo mejor en autos
y venta satisfactoria 100 % lo mejor en autos
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by Casova
Jan 28, 2022 -
Planet Honda responded
Hola Casova,
Es un honor ser llamado el mejor por uno de nuestros valiosos clientes. Gracias por confiar en Planet Honda para su negocio. Por favor viaje seguro y disfrute de se nuevo vehículo. Asegúrese de volver a vernos siempre que podamos servirle en el futuro.
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