Fred Thomas

This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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Very nice, worked with me until the very end, to get me what I wanted, and left happy. what I wanted, and left happy. More

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Very friendly staff and great environment! Highly recommend Avery helping you find the right vehicle! Highly recommend Avery helping you find the right vehicle! More

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Have a really great customer service! !!! And a really nice parking lot!!! Very great service!! !!! And a really nice parking lot!!! Very great service!! More

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Everyone is always super eager to help me in any way. Avery was especially helpful Avery was especially helpful More

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Really good dealership would recommend it to other people a lot of helpful people during the whole process a lot of helpful people during the whole process More

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Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

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Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! Our dealer Avery was very attentive and knowledgeable. He was very patient! More

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I paid the down payment with a trade-in. And received money back a month later. Three months after the original purchase they have been sending me letters. Threatening to send me to collecti And received money back a month later. Three months after the original purchase they have been sending me letters. Threatening to send me to collections. If they don't get back the money I was refunded as an overpayment. There is no letterhead on any of the documents. It all looks like something a secretary typed up in Microsoft Excel. I am also disabled. It all looks like they are trying to intimidate and con a disable person. The first spreadsheet I was sent. Was sent through email as a Xerox attachment. The Attachment was sent in clear text with my social security number in clear text. Spilling my PII to the internet. They are continuing to hound and harass me for money. That they sent me as an overpayment. When I called again for third temporary tag. I was told I would receive a call back. It is illegal for a dealer to hold a temporary tag for payment. But this is how they do business More

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I can't wait to see how I can get this car. It's like a dream. They are so amazing 😍 It's like a dream. They are so amazing 😍 More

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