Fred Rogers
Fred Rogers at Shottenkirk Ford Jasper
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Fred Rogers

Parts Counter

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Fred Rogers

November 08, 2024

Dealership Rating
Employee Rating

Jerry provides excellent repair service and maintenance for my SUV. When I need repairs he checks to make sure the repairs are fixed before I leave the dealership. More

by DEBBIEHWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Nov 11, 2024

Shottenkirk Ford Jasper responded

DEBBIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2024

Dealership Rating
Employee Rating

Sales team is terrible, all the way up to the managers and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h More

by ScreenName1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

October 31, 2024

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Employee Rating

Got my maintenance done and ignition cylinder fix in timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. More

by VISAYAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hughes

Nov 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

Dealership Rating
Employee Rating

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu More

by KRUNCHTROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Oct 31, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2024

Dealership Rating
Employee Rating

Kara is nice, courteous, efficient and polite. I did not interact with Mr. Rogers during this visit. I called after Lunchtime to schedule battery replacement. The Service Department repla More

by HAYE00310
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Oct 24, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 15, 2024

Dealership Rating
Employee Rating

Excellent service and support. Scott is a superior communicator. Ya'll keep him happy and best to all at Shottenkirk! More

by LEEMBUFFALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Oct 16, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 11, 2024

Dealership Rating
Employee Rating

Scott was very helpful and professional. Work was completed successfully in one day as promised! More

by DFS0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Scott Disalvo

Oct 14, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 07, 2024

Dealership Rating
Employee Rating

Very efficient and customer centric. Timely service turn around and very considerate of my time while waiting. More

by JOHNWITKOW0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Oct 08, 2024

Shottenkirk Ford Jasper responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 27, 2024

Dealership Rating
Employee Rating

Best customer service! Kara and Tony did great and treated me like family. I will tell everyone to come here. More

by AATKINS813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Sep 30, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

Dealership Rating
Employee Rating

Knowledgeable and very personable and professional. Do a great job of going over and explaining what was done and what needs to be done for my car care. More

by MTBEARS636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Sep 30, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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