Hall Nissan Virginia Beach

This dealership was informative and easy to work with. My sales associate was Quan and he gave me a good understanding of how the car works and what it comes with. My sales associate was Quan and he gave me a good understanding of how the car works and what it comes with. More

This dealership has worked with me many times and I've always been able to get the issues at had resolved in a reasonably timed manner. Teeia Young was very helpful and was the main reason my service was always been able to get the issues at had resolved in a reasonably timed manner. Teeia Young was very helpful and was the main reason my service was so smooth. I would recommend this dealership to anyone in the area. More

Came in to have oil changed tires rotated and yearly inspection and the service manager Bernard Branch did the old bait and switch..printed up a service contract and told my wife to sign for the service inspection and the service manager Bernard Branch did the old bait and switch..printed up a service contract and told my wife to sign for the service..what she didn’t realize when he said “recommended service manager” she was signing for any and all recommended service per Nissan..so $882.00 later…we paid it but I have to say your deceptive business practices are top notch..she didn’t even approve the service on the text message we received but since she signed for it we were on the hook.. the sad thing is the lady waiting behind me said it happened to her…dishonest business practices will catch up with you sir. More

Christopher Sherrod and Reggie Scott gave me the best service I could have ever received they went above and beyond the moment I walked in I am very pleased with my offer I walked away with today service I could have ever received they went above and beyond the moment I walked in I am very pleased with my offer I walked away with today More

An update : service manager Teeia reached out and again , took my car in . They can not “duplicate “ the issue . Yet again im stuck with the same issue over and over again because they want can’t find where took my car in . They can not “duplicate “ the issue . Yet again im stuck with the same issue over and over again because they want can’t find where the issue is coming from which is very inconsiderate . No person should have to drive a vehicle where the doors unlock while you’re randomly driving .Or, they don’t know why the light comes on my dash board saying engine failure reduce power . I think it’s very unprofessional to want a customer to deal with such . I filled up my tank before taking my car to the service department , after picking it up they drove a quarter of tank of gas out , and then informed me they had no way to put gas back in my car . Yet , giving me a rental and told me that it must be returned back on full . I’ll say it over and over again , I am highly disappointed in the service that I’ve been receiving from this place . Josh is no help , as he thinks paying $800 or more for a car note is okay . They all understand something is wrong with the car . My car has been bought back to the service department 5 times already and I’ve only had it since September . If only I could reach someone higher and receive the help that I need . I’ve purchased plenty of cars before and this has to be the worst experience I could have ever done this time around . Beware before making a purchase with this dealership!! More

I posted a review in the past . Nothing has yet to be done about my vehicle . So unprofessional and upsetting . The doors lock and unlock as I’m driving on their own . But service s Nothing has yet to be done about my vehicle . So unprofessional and upsetting . The doors lock and unlock as I’m driving on their own . But service says there’s nothing wrong with the vehicle . There has to be someone who can help me . Maybe a better service team that is skilled at their job . More

Communication is not great! Before she tells customers something she needs to find out the correct information 1st. Before she tells customers something she needs to find out the correct information 1st. More

My initial visit here was pleasant . However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last ti However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last time I had to get my car towed to the shop because a message came up saying “ engine malfunction reduce power “. Once getting my car towed they looked at it 2 days later and stated nothing is wrong . They can’t recreate the problem . The general manager then stated he would switch me into something else . Which of course means they know something is wrong with the car . He got me approved for a 2024 Altima , however my car payment was going to go up an extra $200. This place is such a rip off & just trying to sale to everyone who falls for their crap . Make sure if you go here you take a mechanic with you . I will never go back again , and will not recommend anyone . More