Fred Gallucci | Page 11

Customer service is immaculate!! Great Team all around!! I couldn’t be happier with my purchase and not only the VIP treatment, but how I feel when I drive my dream car around town. Thank you ALL SO much!!! I couldn’t be happier with my purchase and not only the VIP treatment, but how I feel when I drive my dream car around town. Thank you ALL SO much!!!! A+++ More

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The best service of any dealership I’ve done business with! Quick and easy! I was given a new Mercedes loaner car so I didn’t have to wait on 2 hour service! with! Quick and easy! I was given a new Mercedes loaner car so I didn’t have to wait on 2 hour service! More

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Gaston was impeccable both professionally and personally as our service rep. He was knowledgeable and updated us on the status of services throughout the process. He responded immediately when we had ques as our service rep. He was knowledgeable and updated us on the status of services throughout the process. He responded immediately when we had questions allowing us to feel completely relaxed. We had previously taken our AMG’s to Sewell in Katy but after our experience at the Woodlands Mercedes dealership we will not be going back. Our experiences at the Woodlands location have far surpassed Sewell in every way! I also had my brother buy his 2021 GLE 53 AMG from the Woodlands dealership which resulted in a better deal and overall experience than we could have asked for. Thank you Woodlands Mercedes!!! More

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We had great service! Miss Katherine Stern was great salesperson and was very knowledgeable of the vehicle that we purchase. Miss Stern made us feel comfortable as she explained the the vehicle and the salesperson and was very knowledgeable of the vehicle that we purchase. Miss Stern made us feel comfortable as she explained the the vehicle and the different components. Mr. Arturo Gutierrez was also great with financing the vehicle. We really enjoyed the great service and will recommend others to your dealership!!!!! More

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I have been genuinely amazed with the service I’ve received since becoming a Mercedes customer. Most recently, they covered a transmission replacement for my amg gts and the process was seamless. This received since becoming a Mercedes customer. Most recently, they covered a transmission replacement for my amg gts and the process was seamless. This is the definition of a company that stands behind their products. I can’t say enough positive things about the Mercedes Benz of the Woodlands team! This is especially true of my service advisor Liz Rincon.. She’s the best! Give them a chance to earn your business. They won’t disappoint! More

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Bought from out of state. Michael was awesome as well as all members of the management team. Paperworl was easy and hassle free. Would definitely recommend to buyers. all members of the management team. Paperworl was easy and hassle free. Would definitely recommend to buyers. More

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A perfect experience! From the minute you enter the door everyone who works there is pleasant and great at what they do. Highly recommend this location! everyone who works there is pleasant and great at what they do. Highly recommend this location! More

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Excellent team and service! I'm so grateful for all the help (thank you all so much)! I could not be more impressed with the team at Mercedes-Benz of the Woodlands! help (thank you all so much)! I could not be more impressed with the team at Mercedes-Benz of the Woodlands! More

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This dealership is amazing! They always make time to address my issues even when I don’t have an appointment. Prior to purchasing my Mercedes, I endured the exhausting task of begging for warranty repa address my issues even when I don’t have an appointment. Prior to purchasing my Mercedes, I endured the exhausting task of begging for warranty repairs to be completed only to be left without a loaner for days and have it returned with the same persistent issues. Mercedes Benz of the woodlands has far exceeded my expectations when it comes to the quality of repairs as well as world class customer service. As my husband has said, I don’t think we could ever go anywhere else... I guess it’s Mercedes for life! More

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Great service and Mike Lange is the best service advisor I've ever known. Very professional, and gives excellent customer service. I get a free loaner car, and my car is ready and serviced well at the quot I've ever known. Very professional, and gives excellent customer service. I get a free loaner car, and my car is ready and serviced well at the quoted price. Plus they always wash my car for me. I love bringing my car to Mercedes Benz North of the Woodlands. More

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