Fred Fortson

Wow! Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiti Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiting patiently for assembly at the Princeton, IN plant, Fred Fortson, Sales, communicated with me frequently, sent me plant build sheets until we found the TX with all the factory installed options I wanted. Fred informed me of the delivery date to the dealership (the day after assembly!), installed the dealer options I wanted and set me up with Justin Hendrick, Finance Manager, whom I communicated via phone/text and completed all the paperwork via E-doc the day before driving 150 miles to pick up the vehicle. Justin had me write a check upon arrival at the dealership and the purchase was complete! Fred had us meet with Jackson Antinore, Tech Specialist, who expertly set up the TX to our mobile phones, customized the multimedia and answered all my questions. We drove out of the showroom door and were on our way home in 90 minutes. Also a shout out to Madison Messer, Online Engagement Specialist, who kept the communication lines open while Fred was busy with other customers. Fred, Madison, Justin and Jackson were all extremely friendly & professional. I selected Lexus of Chattanooga because other nearby Lexus dealerships had mandatory add-on's that I did not want, adding a couple thousand to the overall vehicle price. Great job Lexus of Chattanooga! More

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Fred was the most professional car salesman my husband and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, b and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, but instead, he took the time to assist me in choosing my first Lexus. His honesty and straightforwardness were refreshing; he provided me with all the necessary information, which is exactly what I look for when buying a vehicle. He efficiently negotiated the deal, and I left feeling very satisfied. More

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Fred is an amazing and kind salesman. Honest and to the point!! He is very knowledgeable and listens to you in order to get you in the exact vehicle that you are looking for. What my husb Honest and to the point!! He is very knowledgeable and listens to you in order to get you in the exact vehicle that you are looking for. What my husband and I appreciate the most about Fred, is that he allowed us to look around on the car lot without any pressure of purchasing or driving a vehicle immediately. Highly recommend Fred if you are looking to purchase a Lexus. I’m a proud owner of a new 2025 NX 450h+ ❤️ Thank you Fred!!!! More

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The dealership is amazing and has so many vehicles to choose from. Fred Fortson is an amazing salesman. He is professional, knowledgeable, and honest. choose from. Fred Fortson is an amazing salesman. He is professional, knowledgeable, and honest. More

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He is a good salesman. He took hi time to see what I liked And he just did very well He took hi time to see what I liked And he just did very well More

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I received nothing but the absolute best customer service. I will always buy from Mr Fortson as long as he's in the car business. I have bought over 10 cars from him. service. I will always buy from Mr Fortson as long as he's in the car business. I have bought over 10 cars from him. More

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Fred Fortson assisted us initially with a Lexus and finally with the purchase of a Toyota Highlander. Very professional and helpful. Would highly recommend. finally with the purchase of a Toyota Highlander. Very professional and helpful. Would highly recommend. More

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This dealership was, by far, one of the cleanest and we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was rem we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was remarkable and I will definitely buy another vehicle from Mr. Forston. The tutorial and review of the electronic components in the cockpit by Mr. Aaron Schreiner were very helpful and I now have a full understanding of how to operate my new vehicle. Mr. Justin Hendrick was helpful with the financing and gave full disclosure for every document. More

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The dealership was friendly, professional and informative. Everyone greeted our little four year old granddaughter and didn’t make her feel as though she was in the way. informative. Everyone greeted our little four year old granddaughter and didn’t make her feel as though she was in the way. More

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Fred Fortson was excellent from start to finish. It was a smooth and easy process. It was a smooth and easy process. More

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