Fred Fazli

I had the best auto buy experience with Ray Hashemi and his team- highly recommend his team- highly recommend More

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Comfortable & attractive showrooms Accommodating & understanding salesperson Helpful & caring assistants Resourceful finance personnel Friendly employees Advanced technology understanding salesperson Helpful & caring assistants Resourceful finance personnel Friendly employees Advanced technology More

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UNPROFESSIONAL, LYING PROFESSIONALS!! If there was a negative rating I would give them minus 5 stars. I can't believe a top German car maker like Mercedes employs unprofessional people. Ho If there was a negative rating I would give them minus 5 stars. I can't believe a top German car maker like Mercedes employs unprofessional people. Horrible, horrible treatment and customer service!! I called in Dec asking about leasing prices coz I was interested in getting a new car. I got an appointment there, then by the time I arrived I was supposed to meet with sales manager Fred Fazli. Once I arrived a sales consultant, Philip Huyn; the most rude and arrogant salesperson I ever met in my life; snatched me before I got to see his manager, he saw an opportunity.. He was nice at first, then he pulled my credit and decided that I got denied (when I didn't), then tried to get rid of me and said I needed to leave and comeback in another day, get them more documentation and that he needed to get me an exception to get approved but he will not be able to make the call (which he didn't mention before pulling my credit). He didn't want to put any effort, got his credit pull to his December numbers and thought its better to find another client when I wasn't even supposed to see him in the first place. We asked for his manager right away, and finally met Fred Fazli who apologized for that guy's unprofessional actions and attitude and tried to help but he then even made a bigger lie, he said I didn't get denied and that they just needed more documents to get me approved, I told him that won't be a problem and he gave me his business card to follow up. I tried to contact him and call him back later on that month, leaving voicemail so I would complete my application but he NEVER got back to me, until I got my credit denial letter in the mail. I went to Mercedes Benz of Foothill Ranch, who got me approved and gave me a great deal later on, they are 100 times more professional. I would NOT recommend anyone I know to ever think about dealing with Fletcher Jones, unless they get rid of people that don't know how treat each client in the same professional manner. They give a top brand like Mercedes the worst image possible. More

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Dave was awesome and his staff is first rate. Ended up buying two cars in a week. We are fans for life for Fletcher Kones Motorcars. buying two cars in a week. We are fans for life for Fletcher Kones Motorcars. More

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