Fred Erese

Brought a used car on the 14th Dec. said the clunking noise in rear was a plastic piece hitting, no problem with it. Because we did not believe them we got a warranty on 2012 Mazda. Sai said the clunking noise in rear was a plastic piece hitting, no problem with it. Because we did not believe them we got a warranty on 2012 Mazda. Said covered everything but normal ware. Found out after home a few days the warranty only covered Powertrain. Beware of these Sales and Finance people. Lie and manipulate. More

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I purchased a used car in October if this year. I purchased an older car with a lot of miles on it. When I was n the process of purchasing, I told salesman what I could afford, and they wanted me t I purchased an older car with a lot of miles on it. When I was n the process of purchasing, I told salesman what I could afford, and they wanted me to pay a little more for the payment. I didn’t want to, but was told that they would thro in an extended warranty for 3 years. Well, since I purchased my vehicle, I’ve had it in twice. Lithia covered for the first repair. But, last week, I took car in to have some issues checked out. They told me that all the repairs it needed weren’t covered under my warranty. Come to find out, I DO NOT have an extended warranty, I have a powertrain warranty. So, of course the repairs weren’t covered. They did repair ac drain plug at no charge, but the rest of the repairs totaling about a $1000. I feel like they baited and switched me! I’m really disappointed in Lithia Nissan of Clovis. I don’t recommend them. I feel they are dishonest! More

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We’ve bought both our cars there and we never had a problem during that process, but where we always have an issue is where we take our cars just for a oil change! Like yesterday I show up there is peo problem during that process, but where we always have an issue is where we take our cars just for a oil change! Like yesterday I show up there is people waiting and o my one person there and tell us to wait by our car like 1. How is our fault they don’t have enough people working there2. My appointment was at 1030 I got there at 1005 and they say it was going to be two hours I was like okay then I told them I was going to do errons here across the street and tells me it’s going to be ready at 430?? From two hours to 430, so I made time went across the street waiting til 1230 nothing so I went all the way home to sanger cause I wasn’t going to stay there doing nothing for about 7 hours so I called at 3 NOONE ANSWERS THE PHONE! I called them I get transferred to the guy that helped me let’s see Fred, and he doesn’t pick up then I called agin on service nothing , then randomly a guy calls from Nissan of Clovis saying he wants to buy our car I’m like wow so they call me but not the service people strange! So I told the guy I’ve been trying to reach out and he’s all I’ll let them no, get this I receive a text not a call that my car was ready and out of all the oil changes that we’ve taken our car since 2016 I’ve never gotten a text always a call, this is pathetic! so I show up to the deal shop and surprised I see three people sitting there but no one answered the phone and my car was parked by the other cars !Ridiciouls! More

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Tim was very pleasant and prioritized the needed services and repairs. I have an appointment and they were timely. It took a bit longer than expected but I asked and got a exterior car wash also. and repairs. I have an appointment and they were timely. It took a bit longer than expected but I asked and got a exterior car wash also. More

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Great customer service , Quick service , had my vehicle ready within two hours. Latoya and Fred and also Maria have excellent customer service. Very patient with the customers . ready within two hours. Latoya and Fred and also Maria have excellent customer service. Very patient with the customers . More

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As always, the service was excellent. I was greeted immediately by someone who invited me to go inside and they would take care of getting my car started. I was in seduced once again to Tim who has bee immediately by someone who invited me to go inside and they would take care of getting my car started. I was in seduced once again to Tim who has been a great service person. I enjoyed watching the flat scream and working on a project in my lap while I waited always beverages are available. It was great! See you next time More

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Very easy in and out Very friendly,Great service and got the job done Good Job;the car was washed and cleaned Looked Great.prices were ok and on point Very friendly,Great service and got the job done Good Job;the car was washed and cleaned Looked Great.prices were ok and on point More

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Everything is explained in clear details so I never have to guess on the service I'm receiving. The staff is always friendly and knowledgeable. to guess on the service I'm receiving. The staff is always friendly and knowledgeable. More

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Thank you lithia Nissan for getting me into my dream car! You made the process simple and enjoyable and I will be recommending all of my friends and family to shop here ! You made the process simple and enjoyable and I will be recommending all of my friends and family to shop here ! More

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GREAT TEAM!!!! THE SERVICE MANAGERS ARE ALWAYS GLAD TO SEE YOU AND THEY KNOW YOUR VEHICLE HISTORY AND THEY WANT TO GET YOU BACK ON THE RADIO VERY QUICKLY. THE SERVICE MANAGERS ARE ALWAYS GLAD TO SEE YOU AND THEY KNOW YOUR VEHICLE HISTORY AND THEY WANT TO GET YOU BACK ON THE RADIO VERY QUICKLY. More

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