Franklin Hunt
Franklin Hunt at Sutton Ford
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Franklin Hunt

Sales Associate

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.3
10 Reviews

Languages Spoken

English English

4.3

10 Reviews

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10 Reviews of Franklin Hunt

January 14, 2025

Dealership Rating
Employee Rating

Truck never got detailed or oil change. Tires were lied about would never go back More

by bushurm501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Theo Davis

Jan 17, 2025

Sutton Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 31, 2024

Dealership Rating
Employee Rating

It was a great car buying experience Frank and Lyn were awesome! I highly recommend you consider Sutton Ford before you buy your next car More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynetta Futrell, Richard Ashmon , Vino

Jan 02, 2025

Sutton Ford responded

Sharon, Thank you so much for your excellent review! We are so glad that Frank and Lynette had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2024

Dealership Rating
Employee Rating

Honestly the best car service and then, car buying experience I have ever had. The customer care was exceptional, Frank was a great guy. Not pushy, listened to my concerns and wasted absolutely time f More

by p.touch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran, Richard Ashmon

Dec 21, 2024

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Frank had the opportunity to provide you with great service. We thank you for choosing Sutton Ford!

November 28, 2024

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Employee Rating

I would say sudden Ford the workers were very professional and it didn't take 10 hours to complete the process of me getting my new car for my granddaughter thank you and I can't say in 15 words More

by cardeldavis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ashmon

Dec 02, 2024

Sutton Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and your granddaughter and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your granddaughter's new vehicle!

November 06, 2024

Dealership Rating
Employee Rating

Greg helped me sell my car and buy a new one fast and got me all the deals. More

by mparker84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Sutton Ford responded

Thank you so much for choosing Sutton Ford! Please let Greg and our team know if we can be of any more assistance.

October 24, 2024

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Employee Rating

Sutton Ford is a great place to go car shopping. .the staff are professionals ...thanks Sutton Ford More

by charlesvaughn75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Sutton Ford responded

Charles, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

October 17, 2024

Dealership Rating
Employee Rating

I have received te same consistent great service at SUTTON FORD as I did back in 2020 when I purchased my 2018 Ford Escape! FRANKLIN was absolutely wonderful… he was patient with my MANY questions, kno More

by Virginia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ashmon

Oct 18, 2024

Sutton Ford responded

Thank you so much for choosing Sutton Ford! We appreciate your kind words for Franklin and the team, and please let us know if we can be of any more assistance.

October 06, 2024

Dealership Rating
Employee Rating

Thank you Franklin for your concerns that I had buying my new Escape. You're very professional and understanding. I want to Thank Rich the manager as well for working so hard to make this happen. Thank you More

by sherrolglover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Sutton Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 05, 2024

Dealership Rating
Employee Rating

Franklin was a very professional and knowledgeable. Took into consideration the fact that I needed the best possible deal. Sutton Ford is lucky to have someone like Franklin working for them. Richard A More

by gsaund9848
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ashmon

Oct 07, 2024

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

September 17, 2024

Dealership Rating
Employee Rating

Purchased a used vehicle but before purchasing we were told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle More

by carlathomasprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2024

Sutton Ford responded

We're sorry to hear about your experience. We have reached out to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly

Sep 18, 2024

carlathomasprice responded

Please contact Tyrone Price at 708-527-0325. He spoke to Mr Richards yesterday. He's waiting on his call back. Thank you!

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