Franklin Emerson

I purchased a car from ALEX at Sunnyside Acura and he was dishonest from the very beginning. I have been in touch with Sunnyside Acura multiple times and each time they continue with the lies and deceit. dishonest from the very beginning. I have been in touch with Sunnyside Acura multiple times and each time they continue with the lies and deceit. I've also been in touch with Acura on a corporate level to inquire about " Acuras highest honor" Apparently that's an annual review. This review is very confusing because according to them they have a " hands off approach" when it comes to dealerships. They can merely suggest that they do the right thing. They cannot force them. My question is in regards to these awards issued by Acura on a corporate level. If they truly do have a hands off approach, how is it possible for them to issue these awards? It seems impossible to me. Sounds like you can't have it both ways. Anybody from Acura or Sunnyside that could answer this question for me it would be greatly appreciated. More

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We have been loyal Sunnyside Acura customers for over 20years now. We just purchased our 5th Acura, a 2024 MDX. Alex was our salesperson and did an awesome job. No dickering or games, we were in and out 20years now. We just purchased our 5th Acura, a 2024 MDX. Alex was our salesperson and did an awesome job. No dickering or games, we were in and out with our new car in just a few hours from making our purchase decision. That can only be accomplished with an awesome “total package” team. From sales, finance, and service we enjoyed the incredible experience that has always kept us coming back! Thank you for your continued excellence across every area! More

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Love my 2020 RDX I love my new 2020 RDX! This dealership is beautiful and the staff are friendly and accommodating! I highly recommend working with Alex . My first v I love my new 2020 RDX! This dealership is beautiful and the staff are friendly and accommodating! I highly recommend working with Alex . My first visit was on a Friday afternoon, just to see if I liked the car. Alex greeted me and spent time with me while he answered my questions and showed me the incredible car features. I liked the car and Alex so much, that I returned the following Wednesday with my husband, son, and daughter-in-law. We quickly came to a fair and honest price and I bought the car. He made the whole process of buying relaxing and fun! I was very impressed by Alex's professionalism and knowledge. Since taking possession of my car, Alex has called me twice to see if I had any questions. Now that is fabulous customer service! More

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Trade In and Purchase a New Car I recently traded in my car and purchased a new one from Sunnyside. Milo was absolutely great and extremely fair and understanding when it came to my I recently traded in my car and purchased a new one from Sunnyside. Milo was absolutely great and extremely fair and understanding when it came to my trade. He made the process so easy and enjoyable! Ed was my sales associate and he was bend over backwards helpful. He even came in on his day off to process the delivery of the car to me. I would recommend this dealership to everyone! More

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Claude The people that work there are great. Ed was our sell’s man, he was curtius and made sure that everything went smoothly. It was a used car, they made The people that work there are great. Ed was our sell’s man, he was curtius and made sure that everything went smoothly. It was a used car, they made sure the car was cleaned, they put 4 new tires and replaced the brakes. The car had only one key and told them that I must have a second key. They worked with and got me a second key. I have to say I had a very good experience with the Sunnyside Acura and i will definitely be going back there for my next new car. More

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Very Easy and relaxing. No pressure! Great experience. Jimmy Place answered all of our questions and was very accommodating. There were no pressure tactics used and left it up to us to Great experience. Jimmy Place answered all of our questions and was very accommodating. There were no pressure tactics used and left it up to us to determine next steps. He was very polite and easy to work with!! More

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Professional Salesperson was extremely knowledgeable and professional. Also appreciated the support from manager.. This week s the second certified MDX we have pu Salesperson was extremely knowledgeable and professional. Also appreciated the support from manager.. This week s the second certified MDX we have purchased here... Thanks to both Wales and Jim for there support! More

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Excellent Customer Service! Our entire experience was wonderful. Our salesperson Jimmy Place, was extremely professional, knowledgeable, very personable, and thorough! Our financ Our entire experience was wonderful. Our salesperson Jimmy Place, was extremely professional, knowledgeable, very personable, and thorough! Our finance consultant Franklin Emerson and sales manager Milo Rizkallah were a pleasure to do business with! I highly recommend Sunnyside Acura! More

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Great experience! I am a longtime customer of Sunnyside Acura and recently leased a 2019 Acura TLX. As always, I was very pleased with everyone from start to finish. In I am a longtime customer of Sunnyside Acura and recently leased a 2019 Acura TLX. As always, I was very pleased with everyone from start to finish. In particular, Wally, Franklin, Alex and Taylor (they’re awesome!) made me feel comfortable with my choice (no pressure) and patiently answered all my questions. First class treatment from a first class dealership! More

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Easy process and great staff Purchased an MDX this week and so far couldn’t be more pleased overall. Mike Keane was my sales associate and was never pushy, extremely knowledgeable Purchased an MDX this week and so far couldn’t be more pleased overall. Mike Keane was my sales associate and was never pushy, extremely knowledgeable, but above all very personable. The rest was a breeze.. financing with Franklin was great, trading in my old car, and getting familiar with the new vehicle. I didn’t leave the lot until mostly everything was programmed and I knew where to find and adjust everything else. Beautiful car and look forward to utilizing any services in the future at their great facility. More

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