Franklen Lockhart
Franklen Lockhart at Heritage Mazda of Bel Air
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Franklen Lockhart

General Sales Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Franklen Lockhart

October 30, 2024

Dealership Rating
Employee Rating

Very friendly, professional, and extremely helpful team that was a great experience. Feels like a functioal family in BelAir. More

by schmetterling3855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
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Great service with care and understanding and approachabiliity. Would buy another car here in the future. More

by aschlessel93
Recommend Dealer
Yes
Oct 26, 2024

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2024

Dealership Rating
Employee Rating

This was the absolute best car buying experience. Ken was so knowledgeable and friendly. He really knew his Mazdas. A motto he shared with me was that people come in as customers and leave as friends More

by aylawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, David Wolf

Oct 17, 2024

Heritage Mazda of Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful in the purchase of your new vehicle. Safe travels!

Oct 19, 2024

Heritage Mazda of Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful in the purchase of your new vehicle. Safe travels!

October 14, 2024

Dealership Rating
Employee Rating

Ken is amazing and wonderful at his job! He makes you feel like part of his family and doesn't push you in any direction. He takes the time to listen and hear what you are saying. His kno More

by cbx0614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Oct 19, 2024

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 12, 2024

Dealership Rating
Employee Rating

Ken Arment was a wonderful salesman. He was very welcoming, kind and patient. I got a great deal for the car I wanted. I would most certainly recommend him to friends and family. More

by Caprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

October 10, 2024

Dealership Rating
Employee Rating

Very courteous and professional. The salesman was great and knowledgeable. The process was easy from start to finish. I highly would recommend this dealership. More

by nhersl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss , George

Oct 13, 2024

Heritage Mazda of Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2024

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Employee Rating

Had a great experience at this dealership. Stephan Ward was excellent and the entire process was engaging and enjoyable. More

by Jmcgannon22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2024

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Employee Rating

Chris was very knowledgeable about the car and buying process. He made the entire process smooth and easy to understand which I greatly appreciated! More

by stephanie.lackey21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2024

Dealership Rating
Employee Rating

Our sales representative, Ken, was amazing to work with . .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrument More

by billwiseman51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Sep 21, 2024

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Bel Air!

August 16, 2024

Dealership Rating
Employee Rating

Its been such a wonderful experience, especially working with paul as he’s been the most helpful and kind person ever. I really enjoyed working with this team!!! Cassandra and Chianti are great! More

by Haidy Collado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Gallo, Cassandra Foss , Chianti (5 stars)

Aug 17, 2024

Heritage Mazda of Bel Air responded

Hello Haidy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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