Franklen Lockhart

Continued amazing customer service - returning customer since 2009 and has become a family affair with Mazda. since 2009 and has become a family affair with Mazda. More

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Good customer service. Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christia Requested to find a vehicle I as looking for and got a call a week later that it was already at the dealership. Attentive and knowledgeable. Christian was pleasant More

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All around good experience. Everyone was polite and attentive. I did not feel any pressure to buy a car. Everyone was polite and attentive. I did not feel any pressure to buy a car. More

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Everyone was extremely accommodating and pleasant. Shout out to Ken! He walked me through every feature of the car twice and has gone out of his way to help with any questions I have. This is my secon Shout out to Ken! He walked me through every feature of the car twice and has gone out of his way to help with any questions I have. This is my second Mazda and I plan to stick with you all because of Ken, the dealership, and the make ☺️ Thank you! More

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Excellent experience working with Paul, was incredibly fortunate working with someone who actually owns, is knowledgeable in, and believes in the product he is selling. He made acquiring a new vehicle enj fortunate working with someone who actually owns, is knowledgeable in, and believes in the product he is selling. He made acquiring a new vehicle enjoyable and informative. More

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Very professional, and willing to work with customer. Dealership is clean, and everyone is friendly. Dealership is clean, and everyone is friendly. More

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Ken was easy to work with. Showed me a couple different models until I found what worked best for me. Showed me a couple different models until I found what worked best for me. More

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When I started my car buying experience I reached out and dealt with many dealers in the DMV area. Without a doubt, Christopher Holder and Franklen made this the easiest experience. They were quick to reply dealt with many dealers in the DMV area. Without a doubt, Christopher Holder and Franklen made this the easiest experience. They were quick to reply and not pushy at all. I am so grateful that I found them. Because I have a very busy work schedule and I stay home with our young kids I needed the new car driven to me as it’s challenging to get into the dealership. They made this happen easy peezy. I also Loved having Chris personally deliver it. My husband is looking for a new car as well and I know we will be back soon. You can’t go wrong with heritage bel air. Thank you!!! More

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This is our 5th Mazda we have purchased from Heritage. Ken has been our sales consultant for 4 of 5 of our cars. Ken has been our sales consultant for 4 of 5 of our cars. More

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The entire team was very helpful. It was a pleasant experience from start to finish It was a pleasant experience from start to finish More

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