Frankie Sanz
Frankie Sanz at Greenway Kia North
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Frankie Sanz

Service Advisor

Greenway Kia North

625 N US Highway 17-92
Longwood , FL 32750

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3.9
15 Reviews
3.9

15 Reviews

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15 Reviews of Frankie Sanz

June 29, 2024

Dealership Rating
Employee Rating

Was promised car by that night. It was not. No call no nothing. I called they were already closed. They got a hold of someone and said they would come in early to finish it I g More

by S.WILLIAMS1979
Service Price Transparency
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Recommend Dealer
No

June 28, 2024

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Great service, agile and of good quality, the staff's attention is good and the service is quality. recommended More

by marceloqco
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2024

Greenway Kia North responded

Thank you for the recommendation! We're glad to hear that our team at Greenway Kia North provided agile and quality service. We appreciate your support!

June 24, 2024

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Had a great experience with Frank , the service advisor. He was polite, provided great customer service and gave me great suggestions on taking care of my car. Thank you More

by jmd13
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Greenway Kia North responded

We're delighted to hear that Frank provided excellent service and helpful advice during your visit to Greenway Kia North. Thanks for sharing your positive experience!

June 19, 2024

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Extremely nice and everyone. checked to see if i had be helped and amazing service More

by stephaniecpost
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2024

Greenway Kia North responded

The team at Greenway Kia North loves seeing great reviews! Thank you, Stephanie!

June 18, 2024

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Communication is terrible. No one calls you back when they say they will. Went to pick my car up and they had no clue where my paperwork was. More

by LISA.STEWART7984
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jose Vega

Jun 26, 2024

Greenway Kia North responded

Lisa, I apologize for the lack of communication and confusion regarding your paperwork. This is not the level of service we strive to provide, and I'd like to address this issue personally. Please reach out at your earliest convenience so we can make things right. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

June 17, 2024

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Frank in service is the best. Great customer service and very professional. Truly appreciate him. More

by Glen
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team, Glen!

June 15, 2024

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Appointment was set and carried out as described. Parts needed to be ordered and arrangements for rental car were made. Parts took longer than expected but when they arrived job was completed. More

by jlee
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Greenway Kia North responded

Jlee, thanks for your patience and understanding! We're glad to hear that Greenway Kia North was able to complete the job once the parts arrived. Safe travels!

June 11, 2024

Dealership Rating
Employee Rating

Jennifer took good care of meand my Sportage was ready when promised. Always grateful to Greenway Kia North. My past three vehicles are from Greenway Kia. More

by Jove1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mejia, Jennifer Mcclung, Dylan Parsons, J R , Theodora Bounds

Jun 11, 2024

Greenway Kia North responded

Thank you for your continued trust in Greenway Kia North! We're glad Jennifer took good care of you and that your Sportage was ready on time. Enjoy the ride, and we look forward to serving you again!

June 10, 2024

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Employee Rating

I always have a great experience at this Kia North. If you have to wait a while for your car to be serviced, at least here you can do it in comfort.! My service advisor was Frankie Sanz, and he was won More

by lcyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Greenway Kia North responded

Icyoung, we're delighted to hear that Frankie and the Greenway Kia North team made your service visit comfortable and informative. Thanks for sharing your experience!

June 10, 2024

Dealership Rating
Employee Rating

Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle More

by alexzavalaoviol
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Greenway Kia North responded

Alex, thank you for the wonderful feedback! We're delighted to be your go-to choice for vehicle maintenance at Greenway Kia North!

Jun 10, 2024

alexzavalaoviol responded

Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle

Jun 10, 2024

alexzavalaoviol responded

The best place for maintenance

1

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