Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Frankie Sanz
Refer Me
13 Reviews
13 Reviews
Write a Review
13 Reviews of Frankie Sanz
June 24, 2024
Had a great experience with Frank , the service advisor. He was polite, provided great customer service and gave me great suggestions on taking care of my car. Thank you He was polite, provided great customer service and gave me great suggestions on taking care of my car. Thank you More
by jmd13
Helpful 
Verified CustomerJune 18, 2024
Communication is terrible. No one calls you back when they say they will. Went to pick my car up and they had no clue where my paperwork was. No one calls you back when they say they will. Went to pick my car up and they had no clue where my paperwork was. More
by LISA.STEWART7984
Other Employees Tagged: Jose Vega
June 17, 2024
Frank in service is the best. Great customer service and very professional. Truly appreciate him. Great customer service and very professional. Truly appreciate him. More
by Glen
Other Employees Tagged: Hailey Sparano, Sekula Jovanovic, Jennifer Mcclung
June 15, 2024
Appointment was set and carried out as described. Parts needed to be ordered and arrangements for rental car were made. Parts took longer than expected but when they arrived job was completed. Parts needed to be ordered and arrangements for rental car were made. Parts took longer than expected but when they arrived job was completed. More
by jlee
Other Employees Tagged: Carter Edwards, Jennifer Mcclung, Dylan Parsons, Christopher Coman
June 11, 2024
Jennifer took good care of meand my Sportage was ready when promised. Always grateful to Greenway Kia North. My past three vehicles are from Greenway Kia. when promised. Always grateful to Greenway Kia North. My past three vehicles are from Greenway Kia. More
by Jove1957
Other Employees Tagged: Jonathan Mejia, Jennifer Mcclung, Dylan Parsons, J R , Theodora Bounds
June 10, 2024
I always have a great experience at this Kia North. If you have to wait a while for your car to be serviced, at least here you can do it in comfort.! My service advisor was Frankie Sanz, and he was won If you have to wait a while for your car to be serviced, at least here you can do it in comfort.! My service advisor was Frankie Sanz, and he was wonderful to work with! He gave me updates about my car throughout my stay. I will definitely be back! More
by lcyoung
June 09, 2024
My appointment wasn’t till Monday they were able to get me in Saturday when I went to drop off my car. Called me multiple times to let me know what was going on and the price. They truly went above and bey me in Saturday when I went to drop off my car. Called me multiple times to let me know what was going on and the price. They truly went above and beyond! More
by aly819
June 09, 2024
I had a 10:30am appt. for an oil change/filters. It was suggested I also add fuel/emissions and brake system fluid service which I did. I was not notified until 4pm that t for an oil change/filters. It was suggested I also add fuel/emissions and brake system fluid service which I did. I was not notified until 4pm that they also suggested brakes which I again agreed to. I called the service dept. at 5:40pm because I still hadn’t heard the status of my car and I knew they closed at 6pm. I was told the brake pads were at another location and my car would have to stay overnight. This was frustrating because I was the one who had to initiate this information and also was not expecting to be without my car for a full 24 hrs. When I came to pick it up the next day and had time to look at the invoice I noticed they changed my front/wiper blades for $33.63 when I had just bought new ones not even a month ago. That was a waste of $33.63. In the future, I would appreciate a full list of every service being done with exact pricing before beginning anything. I noticed today that the ‘’next service due’ sticker was not changed so I had to create one myself. More
by ASHHIOLI
Dealership Inventory (306 Vehicles)
