Frankie Sanz
Frankie Sanz at Greenway Kia North
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Frankie Sanz

Service Advisor

Greenway Kia North

625 N US Highway 17-92
Longwood , FL 32750

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4.4
65 Reviews
4.4

65 Reviews

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65 Reviews of Frankie Sanz

February 13, 2025

Dealership Rating
Employee Rating

Waited more of 2 hrs to changed the oil. The guarantee not cover the water sensor More

by flora752011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2025

Greenway Kia North responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

February 02, 2025

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Employee Rating

Excellent services to the service department of Kia I have a great experience and excellent service More

by julesmusakaie
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

Greenway Kia North responded

Thanks so much. We look forward to your next visit to Greenway Kia North!

January 18, 2025

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Excellent customer service very inviting waiting area always clean and free of clutter. Customer service staff vary Knowledgeable always willing to answer questions overall excellent experience! More

by janeenboone1970
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Greenway Kia North responded

Janeen, we're delighted to hear that you had an excellent experience with our team at Greenway Kia North! Thank you for highlighting the inviting atmosphere and knowledgeable staff. We appreciate your feedback!

December 08, 2024

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I took my car in for repairs ended up getting it back in worse condition. It still wasn’t drivable and on top of that it was flooded and they continue to transfer me and then hang up the phone. Terrible sma More

by Kdiamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Greenway Kia North responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

December 08, 2024

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It’is good customer service. All staff are hard work. Thank you . Thank you tanks More

by zuoren
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Greenway Kia North responded

Thank you for the kind words about our service at Greenway Kia North! We hope to see you again.

November 10, 2024

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Muy bien atendido buen servicio muy buena atencion 100% recomendado.. tiene un personal bien capacitado More

by edgaremartinezm0
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Greenway Kia North responded

Edgar, gracias por recomendar a Greenway Kia North! Nos alegra saber que nuestro equipo le brindó un excelente servicio. Esperamos verle de nuevo pronto!

November 09, 2024

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A very good experience every time I have maintenance at Greenway Kia North. The team always friendly and very attend of their costumers. More

by jgrican1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Greenway Kia North responded

We're delighted to hear that you consistently have a positive experience with our team at Greenway Kia North! Thank you for your kind words and continued support.

November 07, 2024

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Employee Rating

Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle More

by alexzavalaoviol
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Greenway Kia North responded

We're delighted to hear that Greenway Kia North is your top choice for vehicle maintenance! Thank you for the kind words and trust in our service. We're here whenever you need us, Alex!

October 30, 2024

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Employee Rating

Staff are very easy to work with, made an appointment for service online the night before with no problem. Carmelo took me where I wanted to go and picked me up when I was ready to return for my car making More

by zenrods
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Recommend Dealer
Yes

Other Employees Tagged: Noah Yager, Jennifer Mcclung

Oct 31, 2024

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North made your service experience smooth and enjoyable! It's great to know Carmelo went above and beyond for you. We look forward to seeing you on your next visit!

October 30, 2024

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Employee Rating

They do ok here. I miss working with Frank. I think it could be better. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Yager

Nov 15, 2024

Greenway Kia North responded

Hi, Mandy; thank you for sharing your kind words for Frank and leaving Greenway Kia North a review. I would happily take your call and hear how you feel we could improve moving forward! Please feel free to reach out at any time. Best, Jose Vega - Service Manager - josevega@greenwayauto.com

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