Frankie Pena
Frankie Pena at Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Frankie Pena

Finance Manager

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 N Autoshow Ave
Surprise, AZ 85388

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4.7
64 Reviews

Just an average guy from the great state of Arizona. My goal is to make the car buying experience fun, and simple. The idea is to make sure you leave in that car you're most excited about.

Dealership Experience

7 yrs, 9 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Product Knowledge

4.7

64 Reviews

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64 Reviews of Frankie Pena

November 29, 2024

Dealership Rating
Employee Rating

I had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the p More

by Terror69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Hilton, Craig Finkey

Dec 02, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, we are sorry to hear about the poor experience you had with our manager Jason. We strive to give an exceptional experience every time and we obviously fell short. We will review this with management and take appropriate measures to improve the overall experience for all guests. Thank you and have a great day!

October 06, 2024

Dealership Rating
Employee Rating

Great experience and great customer service. Jerry the Jeep guy was awesome and finance department treated us well! More

by tnelson9
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Reis

September 12, 2024

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Great service. Part had a delay but was kept up to date well. Installed same day it was in More

by NH
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2024

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Its a nice place and easy to get to and the staff is awesome and when you pull up their is someone there to help you out More

by Kevin Sumpter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jon Rohde , Steve Jaichner, Tom Rodriguez, Craig finkey and Troy from service

August 02, 2024

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I was very impressed by the team at this dealership. I want to give a shout out to Jaxson, Raul, Eric and Frankie. These individuals truly have my respect. Their knowledge, pride and culture for what th More

by Danniandobed.lancer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

July 31, 2024

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Outstanding customer service, second to none…Entire process was smooth & enjoyable Craig Finkley went above & beyond to ensure all needs where met More

by craigtinnelle
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Moosman, Craig Finkley

July 27, 2024

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Employee Rating

This was a very easy purchase of the Ram I had been looking for. Thanks to Wyatt and Frankie! 👏🏻 More

by smb.731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Quinn

July 17, 2024

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I’ve bought all of my vehicles from here. Excellent customer service. Very happy with my purchase More

by Smschmitter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Augustyniak, Edgar Bustillos , Steve Jaichner

July 12, 2024

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Employee Rating

Not please on trade in amount I was given. Sales guy, Jordan was horrible so I had to reach out to someone else. More

by pam.sumter
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaxon Rohde , Jordan Robinson

June 24, 2024

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Employee Rating

Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. More

by Susan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaeland "KT" Thomas, Chace Gilbert, Jesus Garate, Michael Queen, Mickey Langer, Jason Hilton , Travis Georgens, Steve Jaichner, Tyler Moosman

Jun 28, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

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