Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley
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Frankie Howell

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
30 Reviews

Dealership Experience

25 yrs, 7 mos

Industry Experience

25 yrs, 7 mos

Languages Spoken

English English

4.9

30 Reviews

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30 Reviews of Frankie Howell

November 12, 2024

Dealership Rating
Employee Rating

The people there are very kind and friendly service is good easy to get appointment More

by lduncan848
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 19, 2024

Dealership Rating
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I had never purchased a car like Southern team over my cell phone for the contract. It was hasslefree they work with me on my Trade. I had a lot of money tied up in my trade with receipts and mechanics, b More

by johnsurface300b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Dunnivant, Misha Andrews

Oct 23, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 14, 2024

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Employee Rating

Always professional. They treat you as an individual and not as a number.The office personnel is very friendly too. More

by Debbie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Mike Handy

October 03, 2024

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Work is always done right the first time. They always treat you fair. Great people. More

by DMPRICE57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Mike Handy , Mike Fox, Josh

October 01, 2024

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Awesome dealership, bought my truck there and excellent service!! Highly recommended and very professional… Thanks More

by ASHLEYMILLAWAY4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Mike Handy , Mike Fox

September 28, 2024

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Scheduled appointment a month in advance with a clear service request. Parts were not available at time of appointment, I had to return two additional times. The WRONG service was performed despite expl More

by k.mallet2467
Service Price Transparency
Workmanship
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Recommend Dealer
No

September 16, 2024

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I do not understand why it should take 2 weeks to get an oil change. More

by BBUFORD15
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Preston Hedge

August 23, 2024

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Employee Rating

They were friendly and very accommodating. They took my truck right in and had my problem investigated and repaired in less than a half hour. I was on my way and very happy with the services p More

by ESTIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Mike Handy

Aug 29, 2024

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2024

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Employee Rating

I am very grateful for how easy the team made the process. As a first time buyer, I couldn't be more satisfied. More

by Kimberlirafael14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugh Ward, Jared Repass

Aug 22, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

Dealership Rating
Employee Rating

Mike provided prompt courteous service and kept me informed throughout the service process. I appreciate the thorough work. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Mike Handy

Aug 14, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1

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