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Frank Zember
Frank Zember at O'Steen Volvo
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Frank Zember

Sales Consultant

O'Steen Volvo

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Frank Zember

January 18, 2025

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Employee Rating

Great experience, low pressure and very professional! ! Definitely would buy again when my lease is up! More

by jim.ludwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C, Andrew L, Jason T

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Jan 24, 2025

O'Steen Volvo responded

Thank you for the awesome feedback! We’re so glad to hear that you had a great, low-pressure experience with us. It’s always our goal to keep things professional and stress-free /MM

January 18, 2025

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Employee Rating

Was great experience and staff very professional and knowledgeable. Will definitely buy there next time More

by jim.ludwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C, Andrew L, Jason T, Salvador Maldonado

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Jan 24, 2025

O'Steen Volvo responded

Thank you!

December 21, 2024

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They care about their customers. The staff Is extremely nice and they go above and beyond for their customers. More

by joncook525
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Woody

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Jan 02, 2025

O'Steen Volvo responded

Jon, thank you for taking the time to share your review! /MM

November 14, 2024

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Employee Rating

There was a bit of a mix up and I ended up having to drive up from Palatka two additional times to get everything in my car set up correctly. I love Ostend, and they have always treated me very well. More

by janefsu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason T

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Nov 20, 2024

O'Steen Volvo responded

Thank you for sharing your feedback, and we truly appreciate your patience throughout the process. We’re sorry for the mix-up, but we’re glad to hear that our team were able to assist you and make the experience as smooth as possible. It’s great to know you’ve always been treated well at O’Steen, and we’re grateful for your continued trust in us. If there's anything else we can do to ensure you're fully set up, please don’t hesitate to reach out. /MM

November 04, 2024

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Employee Rating

Frank was wonderful and very helpful. . he made buying a car very easy and straightforward. More

by sarahmcalhany
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mason

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Nov 20, 2024

O'Steen Volvo responded

Thank you for taking the time to share your 5-star review!

October 11, 2024

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Employee Rating

it was a pleasant experience, everyone was nice and helpful.So far I love my car. More

by 285lillian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Oct 17, 2024

O'Steen Volvo responded

Thank you for trusting O'Steen Volvo Cars of Jacksonville for your car buying experience!

October 09, 2024

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Employee Rating

Great team here. Shawn, Frank, Woody. They all know what they are doing and they do it well. It makes car buying hassle free and exciting. More

by joshbb512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mason , Woody

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Oct 17, 2024

O'Steen Volvo responded

Thank you for your fantastic feedback! We’re thrilled to hear that Shawn, Frank, and Woody provided you with such a positive car-buying experience. Making the process hassle-free and exciting is what we strive for, and it’s great to know our team delivered on that. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! /MM

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