Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
200 Reviews
4.8

200 Reviews

Write a Review

200 Reviews of Frank Williams

April 01, 2025

Dealership Rating
Employee Rating

Instead of helping the customer get the best deal Honda took advantage of the customer and were paying more for our car now than when we leased it. More

by cmcormier24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dylan Celone

Apr 01, 2025

Schaller Honda responded

I am sorry you had a less than satisfactory experience. The residual amount from your original lease, is the exact amount you paid during the purchase of your vehicle at the end of the lease. We did not charge you more and that is something we cannot do, and would not do. If your payment increased, that is based solely on the interest rate the bank gave you and they determine that based on credit score only.

March 25, 2025

Dealership Rating
Employee Rating

worked with us to make it possible to afford another lease in which our situation would have been unattainable to buy out the last lease and we couldnt have asked for more to make it affordable for us t More

by boblisa13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small , Eli Valdes

Mar 26, 2025

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 16, 2025

Dealership Rating
Employee Rating

Jay jay is so understanding he explains everything in properly to make it so easy More

by aleciabrown1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Mar 16, 2025

Schaller Honda responded

Hello Alecia: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 08, 2025

Dealership Rating
Employee Rating

Very good dealership, good people to work with, very knowledgeable about the cars they sell. More

by Lagrimaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, JJ Jinks

Mar 08, 2025

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad Dylan and our team were able to help, and we hope to see you again!

March 05, 2025

Dealership Rating
Employee Rating

They were very helpful and respectful. They helped me find the right vehicle for me. Any questions I had, they answered them for me. More

by Naii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

Mar 05, 2025

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 04, 2025

Dealership Rating
Employee Rating

Olivia and the team were amazing! Efficient, friendly and accommodating. They made the buying process easy and helped me find exactly what I wanted at a price I could afford. More

by harrischelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Olivia

Mar 04, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

February 28, 2025

Dealership Rating
Employee Rating

I found every area to be very efficient and professional. I know you're under construction and things did move along smoothly. JJ was very kind and attentive to my feelings and needs. I came in to try to More

by ruth.parise
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Schaller Honda responded

Thank you, Ruth! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

February 27, 2025

Dealership Rating
Employee Rating

Lori was a great saleswoman. She was patient, honest and a pleasure to work with. Thank you! More

by wachsmoshe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti , Lori

Feb 27, 2025

Schaller Honda responded

Thank you so much for choosing Schaller Honda! Please let us know if we can be of any more assistance.

February 25, 2025

Dealership Rating
Employee Rating

It is always a great experience with great vehicles however it took too long to go through whole process More

by chippermcg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Close

Feb 26, 2025

Schaller Honda responded

Thank you for your review! Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Schaller Honda!

February 22, 2025

Dealership Rating
Employee Rating

I would never go anywhere else , they are the best! !!frank and loriann so helpful More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loriann close

Feb 23, 2025

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

1
...

Dealership Inventory (265 Vehicles)

new 2025 Honda CR-V car, priced at $36,750
2025 Honda CR-V
new
sparkle silver metallic exterior
Automatic
All-wheel Drive
new 2025 Honda HR-V car, priced at $27,900
2025 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2022 Honda Passport car, priced at $28,999
2022 Honda Passport
used
Obsidian Blue Pearl exterior
Automatic
All-wheel Drive
used 2024 Ford Edge car, priced at $31,299
2024 Ford Edge
used
Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $38,545
2025 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $38,545
2025 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive