Frank Wallace
Frank Wallace at Gunn Nissan

Frank Wallace

Sales

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

4.9
149 Reviews
4.9

149 Reviews

Write a Review

149 Reviews of Frank Wallace

July 26, 2025

Dealership Rating
Employee Rating

Gunn Nissan always seems to hit the ball out of the park. They always know exactly what I’m looking for and are always professional and full of great information. More

by CarmieGal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marc Wallace

Jul 29, 2025

Gunn Nissan responded

Thank you for the fantastic feedback! We’re thrilled to consistently meet your expectations. Our team at Gunn Nissan takes pride in providing professional service and helpful information. We're grateful for your trust and look forward to helping you again soon!

July 18, 2025

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Adrian helped us with our questions about two recall notices on our 2023 Nissan Rogue, which we bought from this location. He looked into to the recalls and inspected our car. He then referred us to M More

by PurpleQueen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Zapata, Adrian Uriegas , Marc Wallace Finance Manager ***** stars.

Jul 18, 2025

PurpleQueen responded

Adrian helped us with our questions about two recall notices on our 2023 Nissan Rogue, which we bought from this location. He looked into to the recalls and inspected our car. He then referred us to Mr. Frank Wallace in order to trade in our 2023 Rogue for the same model 2025 Rogue at a lower interest rate and a slightly higher monthly payment. We were very grateful to Adrian because we were concerned about the type of recall that the 2023 Rogue had on it. Now we know that we can rely on our new car. Adrian, Frank, and Marc proved to us one more time that this Gunn Nissan location cares about their customers and can be trusted to be honest and trustworthy as well as dedicated to their customers safety and satisfaction.

July 18, 2025

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Mom and I are always treated with respect, courtesy, kind, patient, and knowledgeable employees at Gunn Nissan. We trust the people at this location from each department. They take their time with us a More

by PurpleQueen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Zapata, Adrian Uriegas , Marc Wallace Finance Manager ***** stars.

Jul 18, 2025

PurpleQueen responded

Mom and I are always treated with respect, courtesy, kind, patient, and knowledgeable employees at Gunn Nissan. We trust the people at this location from each department. They take their time with us and answer our questions without making us feel that we’re wasting their time. This is the 4th new car from this location, since the nineties. We always refer people to this Gunn Nissan location, when they’re looking for a new car. We thank them all.

July 14, 2025

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Matt and mark were very professional and courteous. This is the second time I’ve bought a vehicle at Gunn and am happy with the experience. More

by dina195920
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Knox

Jul 15, 2025

Gunn Nissan responded

Thank you so much for your continued trust in Gunn! We're thrilled to hear that Matt and Mark provided a professional and courteous experience once again. It means a lot to us that you chose to return, and we truly appreciate your loyalty.

July 06, 2025

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Gunn Nissan insists on running their television commercials saying that they never do charge ad on’s so I’m going to explain how they secretly did it to me. Frank Wallace will tell you the nice thi More

by Ken Calk
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Jul 07, 2025

Gunn Nissan responded

Hi Ken, thank you for taking the time to share your experience. We’re very sorry to hear you felt misled during your visit and appreciate you bringing these concerns to our attention. Transparency is something we take seriously, and we regret that your experience didn’t reflect that. We’d like to review what happened and see how we can make this right. Please reach out to our management team directly at your earliest convenience so we can address this with the attention it deserves.

July 04, 2025

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We found working with Frank Wallace very refreshing. He made the whole process of trading in our 2015 Nissan Murano (which we have enjoyed owning these 10 years), and purchasing our new 2025 Nissan Rogu More

by Bnlchance
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar

Jul 07, 2025

Gunn Nissan responded

Thank you so much for your kind words and for trusting us with your trade-in and new purchase! We’re thrilled to hear that Frank Wallace made the process smooth and enjoyable. Congratulations on your new 2025 Rogue Platinum — we hope you love it just as much as your Murano! We truly appreciate your recommendation and look forward to serving you again in the future.

June 24, 2025

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Great service. Salesmen see you all the way through the process. Frank. caters to his customers, and makes them feel good about their choice! More

by ann.gallardo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wallace - Finance

Jun 25, 2025

Gunn Nissan responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience and that Frank provided such attentive service. Our team is dedicated to guiding customers through every step of the process and ensuring confidence in their purchase. We truly appreciate your feedback!

May 21, 2025

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I have dealt with this dealership for over 10 years, and I am very pleased More

by JudyMcMurray2020
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Casaus

May 22, 2025

Gunn Nissan responded

Thank you for your loyalty and support over the past 10 years! We're thrilled to hear that you've consistently had a positive experience with us. Your satisfaction means the world to our team, and we look forward to serving you for many more years to come.

May 17, 2025

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This has been the best experience we’ve ever have ever had buying a new car. More

by 5.else_drags
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar

May 19, 2025

Gunn Nissan responded

Thank you so much for your kind words! We're absolutely thrilled to hear that this has been the best experience you've ever had buying a new car. It means a lot to us, and we truly appreciate your trust and support.

May 14, 2025

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Employee Rating

Great experience ! ! Everything was explained to my satisfaction !! Smooth ride & AC is very comfortable !! Technology is easy to understand. More

by Sammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Gunn Nissan responded

Thank you for sharing your experience! We're so glad everything was clearly explained and that you're enjoying the smooth ride and comfortable AC. It's also great to hear the technology is user-friendly. We appreciate your feedback and hope you continue loving your vehicle!

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