Frank Torres
Frank Torres at Vision Chrysler Dodge Jeep Ram
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Frank Torres

Service Manager

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.3
151 Reviews

Industry Experience

21 yrs, 3 mos

4.3

151 Reviews

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151 Reviews of Frank Torres

April 16, 2025

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Employee Rating

I was able to get my car inspected without an appointment! Jonny was very kind and accommodating! Great to be treated as a vip! More

by dhcamp23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D., John S.

Apr 16, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

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I was taken good care to fix some problems with my new Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you More

by rdolang5
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jim D.

April 09, 2025

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Performed the warranty work accurately and in a timely fashion. Very courteous with good follow up. More

by frrochester1
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Recommend Dealer
Yes
Apr 09, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2025

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The staff made you very comfortable from the second you walked in until your business was finished and you walked out. I have already recommended them to my family and friends. More

by garys1951
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Recommend Dealer
Yes
Apr 08, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2025

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Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More

by mikeallentoff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D.

Apr 02, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2025

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Staff is a pleasure to deal with. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. More

by rehlinger401
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe C.

Apr 01, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2025

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Employee Rating

I was very happy with how quick it was to get my car back thank you More

by courtneythomas9089
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe C.

Apr 02, 2025

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 23, 2025

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Employee Rating

So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ More

by TDargento
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D. , Joseph Coon Service Advisor

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 22, 2025

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Employee Rating

Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s More

by Russ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim D.

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 05, 2025

Dealership Rating
Employee Rating

My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More

by jkelliott
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jim D.

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