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Frank Torres

Overview Reviews (125) Inventory (240)

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Frank Torres

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Frank Torres

Service Manager

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.3

125 Reviews

Overview Reviews (125) Inventory (240)

Industry Experience

21 yrs

4.3

125 Reviews

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125 Reviews of Frank Torres

January 19, 2025

Dealership Rating

Employee Rating

Easiest auto transaction I have ever had from sales all the way to picking vehicle up. the way to picking vehicle up. More

by dldoss2003

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe C., Jim D., Shannon Milliman, Nathaniel Bourgeois, Nick Venditti, Omar Rosa, Jeremy Garnish , Zachary Seitz

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January 18, 2025

Dealership Rating

Employee Rating

They are number one to treat customers with a smile In their faces Excelent all over their faces Excelent all over More

by franciscomiranda65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim D.

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January 15, 2025

Dealership Rating

Employee Rating

Sales department is Fantastic! ! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals! ! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals! More

by SALVIEFANTA

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe C.

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Jan 15, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 09, 2025

Dealership Rating

Employee Rating

The service department employees were very helpful, polite, professional, and willing to work with me polite, professional, and willing to work with me More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim D.

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January 01, 2025

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Employee Rating

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled Communication was excellent. General maintenance was done and recall work was scheduled More

by maryjoyce0215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 07, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 28, 2024

Dealership Rating

Employee Rating

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation. They serviced my Grand Cherokee with oil change and rotation. More

by andrewgfrate

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 28, 2024

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Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. More

by 1978JEDWARDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim D.

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December 23, 2024

Dealership Rating

Employee Rating

Honestly, this was the best customer service I have ever had! I am very appreciative. had! I am very appreciative. More

by rxl100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim D.

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December 22, 2024

Dealership Rating

Employee Rating

They did a great job and got me right in to fix the repair that day. repair that day. More

by milliman23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe C., Jim D., Shannon Milliman, Jeremy Garnish

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December 21, 2024

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Employee Rating

Good service and on time, adding more words to complete survey to move on the next page survey to move on the next page More

by csweeney1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim D., John S., Matt R., Jeremy S., Jeremy Garnish

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