Frank Steffen JR

Super friendly and helpful staff. Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from st Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from states away. More

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I had a great experience remote purchasing my 992 Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear commu Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear communicators and transparent. I worked mostly with Shane and he was fantastic through the whole purchase experience. Being remote I had to rely on Shane to inspect, prep, and ship the car off to me in California. Shane was always responsive and followed with we had discussed. I was purchasing the car during the arctic storm that was covering much of the US and Shane had the car cleaned and moved inside for extra protection during the storm. Shane arranged the car transport with a trusted carrier and ensured the car was loaded and delivered to me safely. I also worked with Tom to complete the paper work and found him to be straightforward and honest in his interaction. Also spoke with Frank Jr and Matt, found them both to be genuine and friendly as well. Overall a great purchase experience. Thank you , would not hesitate to buy another car from the same team. More

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This dealer and Hussain in particular have been fantastic to work with. They assisted me with a difficult situation as I had to replace a new Porsche which was totaled. I found them on the internet and they to work with. They assisted me with a difficult situation as I had to replace a new Porsche which was totaled. I found them on the internet and they treated me like I was a long time customer. Hussain was amazing as he went well beyond just good service. I highly recommend checking with these folks no matter where you are located (I am currently in Florida) for your new or used car needs. It was refreshing to deal with folks who truly put the customer first. Thanks. More

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I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More

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They go above and beyond to address all your needs concerns and desires. The best there is. concerns and desires. The best there is. More

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Above and beyond! Shane is authentic and cares that the client is informed so they are able to purchase the vehicle that is right for them. Post sale, his follow up is Shane is authentic and cares that the client is informed so they are able to purchase the vehicle that is right for them. Post sale, his follow up is excellent and he makes certain that your service experience is perfect. More

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I had a fantastic experience with our purchase from Hussain at Porche North Olmsted. He was incredibly knowledgeable ,patient, and took the time to answer all my questions ensuring transparency through Hussain at Porche North Olmsted. He was incredibly knowledgeable ,patient, and took the time to answer all my questions ensuring transparency throughout the process.His friendly and professional demeanour made the car buying process smooth and enjoyable. More

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Was just looking and the whole experience was great Hussain never rushed or pressured us and was a wealth of knowledge. The whole dealership from start to finish was inviting. Would highly recommend Hussain never rushed or pressured us and was a wealth of knowledge. The whole dealership from start to finish was inviting. Would highly recommend More

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Excellent experience with the team at this dealership. From Hussain, to Tom in Finance and Frank the sales manager. Highly recommend. Very excited for my new toy From Hussain, to Tom in Finance and Frank the sales manager. Highly recommend. Very excited for my new toy More

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Husain was highly knowledgeable and easy to work with and would recommend him for the your next Porsche. When I called he told exactly what to expect from the start to finish. Well done! would recommend him for the your next Porsche. When I called he told exactly what to expect from the start to finish. Well done! More

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