Frank Rubino
Assistant Service Manager
Fox Valley Buick GMC
1421 East Main Street
Saint Charles, IL 60174
4 Reviews
Write a Review4 Reviews of Frank Rubino
June 29, 2024
I have had nothing but problems with my car and the service department! The dealer is not taking responsibility for a leaking sunroof in my car. I've had it in the shop multiple times to "fix" the sun service department! The dealer is not taking responsibility for a leaking sunroof in my car. I've had it in the shop multiple times to "fix" the sunroof. They even had it for days and didn't provide me a courtesy car. I had to pay out of pocket for a rental car. And still the problem hasn't been fixed. I've called twice now to try and get it in AGAIN and all of a sudden I don't get a return call anymore. It's just such an inconvenience for something that isn't my fault. They should make it right but have refused to do so. I would never give them my business again and I am sure to tell everyone I know. It's very frustrating when I have a car full of kids trying to go somewhere and it's literally raining on them. Buyers beware! More
February 29, 2024
Mike Hampel has been a joy to work with on two recent purchases. I am retired and have purchased a lot of cars since 1974, both new and used. The experience at this dealership is rare in the "Car Busines purchases. I am retired and have purchased a lot of cars since 1974, both new and used. The experience at this dealership is rare in the "Car Business", from the moment I walked in I felt like a customer that had value to this company. Most dealerships still today, you get that smarmy feeling that they just can't wait to steal as much as possible from you, not here! Mike and everyone that I delt with at this company was attentive and helpful. If you are considering any auto purchase you must come to this dealership! More
Other Employees Tagged: Mike Hampel, Andrew Zwiezen, Alex Katselis , Frank Butnaru, John McGowan
January 11, 2024
Mike hempel was very easy to work with. He did a great job. Explained our new vehicle very well. Looking forward to continued assistance from Mike and Fox valley GMC in the future. He did a great job. Explained our new vehicle very well. Looking forward to continued assistance from Mike and Fox valley GMC in the future. More
Other Employees Tagged: Mike Hampel, Alex Katselis
February 26, 2023
This is the 4th vehicle we have purchased from Fox Valley Auto Group. And the reason why is because we have always been able to get the vehicle at a fair price, the people we have dealt with in the sales and Auto Group. And the reason why is because we have always been able to get the vehicle at a fair price, the people we have dealt with in the sales and service department have been very nice and explained everything. We have purchased 2 Buicks and 2 GMC's at Fox Valley Auto Group. And we will probably purchase another vehicle from them when the time comes. More
Other Employees Tagged: Greg Kostelny , Frank Butnaru, John Cordova