Frank Perez
Frank Perez at Ken Garff Honda Riverdale
Refer Me

Frank Perez

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

Contact Me
4.8
697 Reviews
4.8

697 Reviews

Write a Review

697 Reviews of Frank Perez

December 22, 2024

Dealership Rating
Employee Rating

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2024

Dealership Rating
Employee Rating

We just purchased a used car and will always bring it to Ken Garff for service. Everyone is very helpful each time we bring our car for any repair or service when needed. They want to give us the best exp More

by kevin.bair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

I was treated with kindness and respect. My questions were answered. I received quality service to my car in a timely manner. Communication was excellent. Thank you!! More

by SEMASHBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

December 20, 2024

Dealership Rating
Employee Rating

They always take great care of me and the service is fantastic. And they always get my car done in the time they say if not sooner. I’ve been going here for 5 years and will keep coming back. More

by Neuromckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

December 18, 2024

Dealership Rating
Employee Rating

Great dealership service. I think they do great work and always strive to have happy customers. More

by jodyywaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

December 13, 2024

Dealership Rating
Employee Rating

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 11, 2024

Dealership Rating
Employee Rating

Personable, and knowledgeable. The technician took the time to look up the past work done on the car and made recommendations based on mileage. Set helpful. More

by Cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 10, 2024

Dealership Rating
Employee Rating

Nice and helpful people. Answered all the questions I had and helped me get the best deal for my car More

by sarinatalamantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 07, 2024

Dealership Rating
Employee Rating

Even with all the construction going on they were able to get me in quickly with my appointment. Fast service, thirty minutes or less for an oil change. Since moving here I have always had my Honda serviced More

by bryano100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 04, 2024

Dealership Rating
Employee Rating

I'm not very impressed with the way your service department handled some problems I had I reported the problem before it was out of warranty to my service Advisor he told me it would not be a probl More

by MARTIHAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (217 Vehicles)

used 2022 Honda HR-V car, priced at $24,319
2022 Honda HR-V
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Civic car, priced at $34,045
2025 Honda Civic
new
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 Honda Civic car, priced at $27,800
2025 Honda Civic
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Passport car, priced at $45,395
2025 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Ridgeline car, priced at $47,480
2025 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Civic Si car
2025 Honda Civic Si
new
Platinum White Pearl exterior
Manual
Front-wheel Drive