Frank Perez | Page 7

Service at Eastchester was great Kayla, My service advisor was great. she went above and beyond getting me into a loaner promptly and stayed in contact with me so that I am updated on Kayla, My service advisor was great. she went above and beyond getting me into a loaner promptly and stayed in contact with me so that I am updated on my vehicles progress. The rest of the staff was great. More

by avalentin67 Verified Customer Verified Customer

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In and out Great customer service I want to program the key I was in and out I would recommend anyone friends and family To the East Chester key I was in and out I would recommend anyone friends and family To the East Chester More

by perez.l3587 Verified Customer Verified Customer

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My experience was Excellent and fastThe best service I My experience was Excellent and fast The best service I ever got on my car It was perfect I can’t wait it go back My experience was Excellent and fast The best service I ever got on my car It was perfect I can’t wait it go back More

by PENA.BRANDON10 Verified Customer Verified Customer

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Was treated horribly as a customer by frank perez ended spending 1500 on some tipm unit I didnt even need , was simply a one small wire socket that attaches to the gas tank was burned in.poor service and c spending 1500 on some tipm unit I didnt even need , was simply a one small wire socket that attaches to the gas tank was burned in.poor service and car knowledge. Also include, and an nypd officer came to service his personal car. And frank took care of him right away , meanwhile I was already there for 4 hrs waiting with no update. Customer is a customer no matter if the there a cop or a civilian. Train your team members to be proactive rather then reactive, and cell phone usage in front of customer is not putting your customer first. More

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Bought an extended warranty from them. When the check engine light came on i brought my car in and they fixed it with fast and professional service. Maggie in service was especially helpful. engine light came on i brought my car in and they fixed it with fast and professional service. Maggie in service was especially helpful. More

by emailforgme Verified Customer Verified Customer

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My service Rep was quick and efficient. He knew and understood everything I wanted and needed. Best experience I have had so far. Thank You. understood everything I wanted and needed. Best experience I have had so far. Thank You. More

by wazibanfield Verified Customer Verified Customer

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Honest, excellent service manager very informative. Great mechanic, customer service need to be improve on the female section they need to do a much better job. mechanic, customer service need to be improve on the female section they need to do a much better job. More

by dale_haye Verified Customer Verified Customer

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Good service also quick n and easy knowledgeable staff..the whole experience as a first time visit was good and will highly recommend people to this spot especially in the Bronx staff..the whole experience as a first time visit was good and will highly recommend people to this spot especially in the Bronx More

by dnova34 Verified Customer Verified Customer

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I went twice for an issue that was not fixed. Lack of proper communication and all out professionalism when it comes to following up with a dissatisfied customer. proper communication and all out professionalism when it comes to following up with a dissatisfied customer. More

by FACONDE8 Verified Customer Verified Customer

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Great service. Convenient location and a convenient location. The service department has many work bags and I was taken without an appointment in minutes. Will return. location. The service department has many work bags and I was taken without an appointment in minutes. Will return. More

by Gradwan Verified Customer Verified Customer

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