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Frank Perez
Frank Perez at Eastchester Chrysler Jeep Dodge Ram

Frank Perez | Page 5

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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302 Reviews

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302 Reviews

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302 Reviews of Frank Perez

March 08, 2021

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Employee Rating

I love this dealer, is perfect, the best dealer, it's like a family, I'm 6 years old here with this place and they treat me like a family More

by fausto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid , Rob Aristy, Kayla Benitez

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Mar 08, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We are proud to have earned your business over the years and happy to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

March 05, 2021

Dealership Rating
Employee Rating

Need more than 25 word. .. bad experience. .. . Bad sales service and poor follow up on repair item. Bad energy. Not worthy the money sad th More

by SEANWHITFIELD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Mar 23, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Sean - This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would like to speak with you directly about what happened and see what we can do to make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

January 21, 2021

Dealership Rating
Employee Rating

My name is Steven Ortiz I just got my 5th vehicle from this dealership. Every time I come to this Dealership, I notice the energy and knowledge of everyone on the floor getting better and better. True te More

by stevenortiz077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Julio Nunez, Lemar Davis, Steven Davis, Javier Echeverria, Randy Figueroa, Maggie Matir, Charles Stanley, Rob Caballero , Mr Day! Love your positive attitude and energy

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Jan 21, 2021

Eastchester Chrysler Jeep Dodge Ram responded

This review makes our day, Steven! We are so happy to have you as a Eastchester Chrysler Jeep Dodge Ram customer and we look forward to welcoming you back next time. Thank you for your outstanding feedback and continued support of our team. We wish you many safe and happy miles in your new 2021 Dodge Durango R/T!

January 20, 2021

Dealership Rating
Employee Rating

Very good service. I came in the just to window shop for a new car and also trade in my old Dodge Charger. I walked out wi to a keep Cherokee. I got a gray trade in value too More

by SMALLPATRICKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Lemar Davis, Javier Echeverria, Hector Jiminez, Maggie Matir, Richard Reid, Rob Caballero

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Jan 20, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new Jeep Cherokee, and we hope to see you back for your first oil change!

January 06, 2021

Dealership Rating
Employee Rating

Lamar Rob and Mr Perez was excellent they helped me and was very professional I was very very happy and satisfied with there service very pleased More

by MIAGOLDSBORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis , Rob Aristy, Daniel Vargas

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Jan 06, 2021

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate this great review and recommendation of our team. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!

December 31, 2020

Dealership Rating
Employee Rating

My experience with this dealership is very satisfactory. They're very good with customer service and maintenance of my vehicle. No issues very satisfied with their work thank you. More

by DONALDSONSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka , Kayla Benitez

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Dec 31, 2020

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear you were satisfied with our service team's assistance and customer service. Thanks for your feedback, and everyone at Eastchester Chrysler Jeep Dodge Ram appreciates your business!

December 29, 2020

Dealership Rating
Employee Rating

The dealership is awful no customer service what so ever management is horrible, unreliable team in all areas. would not recommend to anyone and would never buy a car from them again More

by PSYMA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lemar Davis, Rob Caballero , Rob Aristy, Kayla Benitez

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Jan 13, 2021

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

December 24, 2020

Dealership Rating
Employee Rating

Jimmy was amazing. He went over every detail and more. Jimmy was amazing. He went over every detail and more. 5 stars is not enough he deserves 10 stars. Barry Schaen was a pleasure to work with More

by LENAWITEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Erickson, Jimmy Somma, Lemar Davis, Javier Echeverria, Richard Reid, Rob Caballero

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Dec 24, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding review of Jimmy, Barry and the Eastchester Chrysler Jeep Dodge Ram Team! We are truly appreciative of your business and hope to assist you again down the road. Happy holidays!

December 19, 2020

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Employee Rating

This dealer are full of thieves. Avoid at all cost. Finance office changed the numbers on my contract. Currently filling a lawsuit. You’ve been warned. More

by Luismlopez24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Nunez, Mike Chavez, Randy Figueroa, Reginal Blue, Richard Reid

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Jan 04, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Luis - This feedback is extremely concerning to read. We strive to deliver a seamless and transparent purchase experience, and I assure you that it is never our intention to mislead our guests. I think it would be best for us to discuss your situation together. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

Jan 04, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Luis - This feedback is extremely concerning to read. We strive to deliver a seamless and transparent purchase experience, and I assure you that it is never our intention to mislead our guests. I think it would be best for us to discuss your situation together. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

December 05, 2020

Dealership Rating
Employee Rating

Bryan and Daniel are the best there is in costumer service very diligent and courteous best experience in leasing a vehicle thanks for everything guys More

by ESTEVEZR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Perez , Daniel

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Dec 07, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! Bryan and Daniel are both excellent members of our team at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let them know that you appreciate their help. We hope to see you again sometime!

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