Frank Kong

frank was excellent, finance exp was at best xxxx, rude try to sell you a bunch of warranties, very disappointing to be in a luxury line business and then you this happened , I will never go back to AUDI try to sell you a bunch of warranties, very disappointing to be in a luxury line business and then you this happened , I will never go back to AUDI after this experience and I honestly regret giving up BMW for this exp More

by bilal.rayes Verified Customer Verified Customer

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Great service! The staff help me find the right car. They were knowledgeable, transparent with pricing, and made me feel comfortable throughout the process. The deal The staff help me find the right car. They were knowledgeable, transparent with pricing, and made me feel comfortable throughout the process. The dealership was clean and inviting, and I never felt rushed or pressured. I left feeling confident in my purchase. More

by WW Verified Customer Verified Customer

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Everyone was friendly and welcoming, available to answer any and all questions. Thank you to Frank for an otherwise stressful experience! Highly recommend 😁 any and all questions. Thank you to Frank for an otherwise stressful experience! Highly recommend 😁 More

by anamayal Verified Customer Verified Customer

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Courteous and honest. Easy to communicate, and willing to understand and meet customer’s needs. Easy to communicate, and willing to understand and meet customer’s needs. More

by sdkim78 Verified Customer Verified Customer

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Titan provided very nice and efficient service for me! Very satisfied and will definitely choose Audi West Covina next time Very satisfied and will definitely choose Audi West Covina next time More

by JOAN.HSU1110 Verified Customer Verified Customer

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Outstanding service, professional and focus on making customer happy, comfortable and satisfied. Highly Recommend them to others. customer happy, comfortable and satisfied. Highly Recommend them to others. More

by jrg1218 Verified Customer Verified Customer

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The service was awesome, people over there is super helpful and kind. I had a really good experience helpful and kind. I had a really good experience More

by C_AMIANDREW Verified Customer Verified Customer

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I simply went there to buy a car. I didn't haggle. They tried hard to "pad the bill" then denied it emphatically even though numbers can't lie. Eventually they met the correct numb I didn't haggle. They tried hard to "pad the bill" then denied it emphatically even though numbers can't lie. Eventually they met the correct number (after I had driven a mile away) so I turned around and bought the car. What a giant pain in the xxx one of the managers was. More B.S. then service. Finance guy was great. More

by doncarnevale Verified Customer Verified Customer

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West Covina has excellent vehicle after sales service. Service Staff: Titan was great too. But the quality of Audi electric cars needs to be improved. Service Staff: Titan was great too. But the quality of Audi electric cars needs to be improved. More

by GRACE04141124 Verified Customer Verified Customer

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Titen is so so so nice. patient, and arranged the time very well, which saved me a lot of time. He is also a great person patient, and arranged the time very well, which saved me a lot of time. He is also a great person More

by ANDYSU826 Verified Customer Verified Customer

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