Frank Justin

Clean waiting area. Staff is pleasant and helpful. I bought a used vehicle, which was not cleaned well enough for resale. Being a high end dealership I did expect more Staff is pleasant and helpful. I bought a used vehicle, which was not cleaned well enough for resale. Being a high end dealership I did expect more. The floor mats, dash and upholstery could have been cleaner. More

by leggettbarb Verified Customer Verified Customer

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Liz was great, super easy to work with, would definitely request her again, Love my new Jag! request her again, Love my new Jag! More

by dkray3731 Verified Customer Verified Customer

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Took too long to complete the deal. Price was agreed upon before arrival and still took over 2 hours. I should have been in and out in less than an hour Price was agreed upon before arrival and still took over 2 hours. I should have been in and out in less than an hour More

by poole.bob Verified Customer Verified Customer

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The service department seems more like a used car dealership. The rep Devon ignores you when you have a conversation. He schedules appointments without your consent and will not return your calls. I dealership. The rep Devon ignores you when you have a conversation. He schedules appointments without your consent and will not return your calls. I have owned many luxury autos including Jaguars, Mercedes, BMW to name a few and my experience with this dealership is by far the worst. The new car sales manager is the only reason I did not give a zero star rating. Devon needs to understand who pays his salary…. The customer and that if someone spends 6 figures for a vehicle they want it cared for and not coming back to you dirty and not complete. I have owned multiple businesses and an employee like Devon would be gone before he alienated anymore customers. Good luck as you will need it to survive. More

by JOHN.VIENS Verified Customer Verified Customer

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We bought two cars from your dealership. We also purchased a Mercedes GLS 450. The experience was excellent and had a very personal touch. Samir was very impressive with all his knowledge of We also purchased a Mercedes GLS 450. The experience was excellent and had a very personal touch. Samir was very impressive with all his knowledge of both vehicles. More

by markd12 Verified Customer Verified Customer

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Ruzhdi is an excellent salesman and representative of the dealership. He understands relationships and making sure the customer is happy. He created a win/win situation for the dealer and myself. I left feel dealership. He understands relationships and making sure the customer is happy. He created a win/win situation for the dealer and myself. I left feeling like I received a good deal and wasn’t taken like most car buying experiences. My only recommendation is that they offer trinkets like keychains, umbrellas and such. But if those items come at the expense of customer service then I wouldn’t change anything. Thank you for getting the deal done. It meant a lot to me and my son. More

by Englishss Verified Customer Verified Customer

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Jason was very professional and worked with me to fix one issue I had which came out favorable. issue I had which came out favorable. More

by TEDG123 Verified Customer Verified Customer

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Ruzhdi was excellent. Easy to work with, low pressure, knowledgeable, professional and followed up appropriately. I look forward to working with him again. Easy to work with, low pressure, knowledgeable, professional and followed up appropriately. I look forward to working with him again. More

by NULLSET9 Verified Customer Verified Customer

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