Frank Johnson

I received excellent service, very professional and friendly service. I had an oil and filter change and was start to finish in a little over an hour. friendly service. I had an oil and filter change and was start to finish in a little over an hour. More

by STOPANIONE Verified Customer Verified Customer

Report | Print

Overall a good experience with the work done. Still waiting waiting for parts(a/c-exterior tab). Still waiting waiting for parts(a/c-exterior tab). More

by Genemurphy714 Verified Customer Verified Customer

Report | Print

They do a great job. Frank Johnson is my advisor and he is very knowledgeable and helpful. Frank Johnson is my advisor and he is very knowledgeable and helpful. More

by THELMI Verified Customer Verified Customer

Report | Print

Kayla was excellent to work with but the manager handling my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra includin my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra including their appearance package. After agreeing to a price I was excited until I got to the finance guy. The manger had added the appearance package I told him not to plus added an extended warranty on a brand new vehicle, plus tire insurance, gap insurance, and service deals. I told the finance guy I was walking out because of this until he reluctantly deleted all the add ons except gap. This is not the first this has happened at this dealership. The service department is awesome, especially Frank Johnson but the sales department and finance leave a lot to be desired, even after I have purchased numerous vehicles from this dealership. But no more, I am done with them. More

by rick.ford.505 Verified Customer Verified Customer

Report | Print

I was from out of town doing disaster work and my truck wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the fron wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the front of the line. I recommend Ford Port Ritchie service department without reservation More

by Ed3235 Verified Customer Verified Customer

Report | Print

My service was quick and easy to schedule. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. More

by 1MAMAFISH Verified Customer Verified Customer

Report | Print

Ford of Port Richey Service department always takes great care with all my service needs. Service advisors and service techs are very professional and great with customer service, always take very good care care with all my service needs. Service advisors and service techs are very professional and great with customer service, always take very good care of my vehicle with a complete video and explanation of the work being done and condition of my vehicles normal equipment. More

by TLAVENDER740 Verified Customer Verified Customer

Report | Print

Great staff, fast service. I’ve bought all my cars from them and will continue to do so because of the customer service and family like vibe. Carmack, Rob, Frank, Matt they are I’ve bought all my cars from them and will continue to do so because of the customer service and family like vibe. Carmack, Rob, Frank, Matt they are all incredible. More

by Nik311 Verified Customer Verified Customer

Report | Print

3% charge to use your debt or credit card and your cost is 2/5% is 2/5% More

by JOHNG4179 Verified Customer Verified Customer

Report | Print

A simple wiring job turned into an all day ordeal. Then I was charged an additional 2 hours labor to install two wires for my fuel pump. That’s unbelievable! I wouldn’t recommend this dealership to an Then I was charged an additional 2 hours labor to install two wires for my fuel pump. That’s unbelievable! I wouldn’t recommend this dealership to anyone! More

by DEAN_A_CONRAD Verified Customer Verified Customer

Report | Print