

Frank Johnson
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
768 Reviews
Write a Review768 Reviews of Frank Johnson
February 28, 2025
Overall a good experience with the work done. Still waiting waiting for parts(a/c-exterior tab). Still waiting waiting for parts(a/c-exterior tab). More
Other Employees Tagged: Ryan Scott
February 22, 2025
Kayla was excellent to work with but the manager handling my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra includin my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra including their appearance package. After agreeing to a price I was excited until I got to the finance guy. The manger had added the appearance package I told him not to plus added an extended warranty on a brand new vehicle, plus tire insurance, gap insurance, and service deals. I told the finance guy I was walking out because of this until he reluctantly deleted all the add ons except gap. This is not the first this has happened at this dealership. The service department is awesome, especially Frank Johnson but the sales department and finance leave a lot to be desired, even after I have purchased numerous vehicles from this dealership. But no more, I am done with them. More
Other Employees Tagged: Kayla Madak
February 14, 2025
I was from out of town doing disaster work and my truck wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the fron wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the front of the line. I recommend Ford Port Ritchie service department without reservation More
Other Employees Tagged: Steve Wollak, Don Scripture, Rayann Church
February 09, 2025
My service was quick and easy to schedule. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. More
February 06, 2025
Ford of Port Richey Service department always takes great care with all my service needs. Service advisors and service techs are very professional and great with customer service, always take very good care care with all my service needs. Service advisors and service techs are very professional and great with customer service, always take very good care of my vehicle with a complete video and explanation of the work being done and condition of my vehicles normal equipment. More
Other Employees Tagged: Steve Wollak, Mike Black, Don Scripture, Terald Hopkins, Rayann Church , Caden Giguere
February 01, 2025
Great staff, fast service. I’ve bought all my cars from them and will continue to do so because of the customer service and family like vibe. Carmack, Rob, Frank, Matt they are I’ve bought all my cars from them and will continue to do so because of the customer service and family like vibe. Carmack, Rob, Frank, Matt they are all incredible. More
January 31, 2025
3% charge to use your debt or credit card and your cost is 2/5% is 2/5% More
Other Employees Tagged: Steve Wollak, Don Scripture, Rayann Church
January 29, 2025
A simple wiring job turned into an all day ordeal. Then I was charged an additional 2 hours labor to install two wires for my fuel pump. That’s unbelievable! I wouldn’t recommend this dealership to an Then I was charged an additional 2 hours labor to install two wires for my fuel pump. That’s unbelievable! I wouldn’t recommend this dealership to anyone! More
Other Employees Tagged: Steve Wollak, Don Scripture, Rayann Church


