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Frank Johnson
Frank Johnson
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
809 Reviews
Dealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
809 Reviews
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809 Reviews of Frank Johnson
February 21, 2026
I've been on hold for 36 minutes now waiting on someone in the service dept to answer my call. I even called on my husband's phone after 25 minutes to have Gerry the receptionist to please remind them Im o in the service dept to answer my call. I even called on my husband's phone after 25 minutes to have Gerry the receptionist to please remind them Im on hold!! My husband had his oil changed and tires rotated, and they forgot to put the center caps back on my husband's truck!!! We called a week ago and was told.someone would call us back on Monday....NO RETURN CALL!!! Im wanting answers!!!! More
by tammygailsmith
Other Employees Tagged: Steve Wollak, Rayann Church
February 08, 2026
Qwan was fantastic. Your AI phone system is terrible and is likely the reason I may be going somewhere else in the future. Not getting a service manager easily on the ph Your AI phone system is terrible and is likely the reason I may be going somewhere else in the future. Not getting a service manager easily on the phone is incredibly frustrating. More
by tedesteves
Verified CustomerOther Employees Tagged: Qwan
January 30, 2026
I would like to thank Frank Johnson for his dedication and effort don’t go unnoticed. Thank you for going the extra mile. I appreciate your patience, experience and professionalism. Your knowledge really and effort don’t go unnoticed. Thank you for going the extra mile. I appreciate your patience, experience and professionalism. Your knowledge really helped me make the right decision on what my vehicle needed, so I can be safe. Great customer service all around. More
by THELMI
January 28, 2026
Stellar Ford service team performance every time I go here! Thank you SO MUCH for the complimentary battery and installation. here! Thank you SO MUCH for the complimentary battery and installation. More
by snout534
Other Employees Tagged: Steve Wollak, Rayann Church
January 15, 2026
Steve Wollak is very knowledgeable about automobile service. I recommend people contact him out at the service department. service. I recommend people contact him out at the service department. More
by NFLBUCS
Other Employees Tagged: Steve Wollak, Rayann Church
December 30, 2025
Ford service department always takes great care with us when having our cars in for service. They are always friendly and keep us informed. when having our cars in for service. They are always friendly and keep us informed. More
by mmekus97
Other Employees Tagged: Steve Wollak, Rayann Church
December 06, 2025
I’m not sure they had me on the schedule for an oil change but they fit me in. They completed a full analysis of the vehicle and sent me a short video. Service advisor was professional and courteous. P change but they fit me in. They completed a full analysis of the vehicle and sent me a short video. Service advisor was professional and courteous. Price was what I expected. Great job. More
by hhcolbbig
November 15, 2025
it just sucks. there is no customer data security at all. do not trust them with your personal info. there is no customer data security at all. do not trust them with your personal info. More
by GIGG13
Other Employees Tagged: Steve Wollak, Rayann Church
November 04, 2025
The is the second vehicle I am purchasing from this location. Different staff than before but experience/service was just as great! location. Different staff than before but experience/service was just as great! More
by Lowe
Other Employees Tagged: Hayden Stevens, Josh Weidman
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