Frank Johnson

My car was in the shop for 6 days and after driving it home it was still not fixed! home it was still not fixed! More

by polly.bravato Verified Customer Verified Customer

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Frank Johnson was upfront and honest with me about some work that needed to be done with my daughter's vehicle. It was refreshing, helped me out a lot with her vehicle and this is why I always come to Ford work that needed to be done with my daughter's vehicle. It was refreshing, helped me out a lot with her vehicle and this is why I always come to Ford of Port Richey. More

by JIM@TRINITYSECURITYALLIES.COM Verified Customer Verified Customer

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Service was great. Would highly recommend this Ford of Port Richey for all your service needs. Would highly recommend this Ford of Port Richey for all your service needs. More

by Rich Gulbrandsen Verified Customer Verified Customer

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Frank and the whole team were amazing, we normally see Steve W., but he was out so we had Frank and he was great!!! Steve W., but he was out so we had Frank and he was great!!! More

by SUKI1336 Verified Customer Verified Customer

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Excellent Service Department, fair, considerate and conscientious. Frank takes very good care of us and we rely on his advice. conscientious. Frank takes very good care of us and we rely on his advice. More

by DCDCSPRINGHILL Verified Customer Verified Customer

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I received excellent service, very professional and friendly service. I had an oil and filter change and was start to finish in a little over an hour. friendly service. I had an oil and filter change and was start to finish in a little over an hour. More

by STOPANIONE Verified Customer Verified Customer

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Overall a good experience with the work done. Still waiting waiting for parts(a/c-exterior tab). Still waiting waiting for parts(a/c-exterior tab). More

by Genemurphy714 Verified Customer Verified Customer

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They do a great job. Frank Johnson is my advisor and he is very knowledgeable and helpful. Frank Johnson is my advisor and he is very knowledgeable and helpful. More

by THELMI Verified Customer Verified Customer

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Kayla was excellent to work with but the manager handling my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra includin my deal and the finance guy leave a lot to be desired. I ordered my maverick and when it came in I told the manger not to add anything extra including their appearance package. After agreeing to a price I was excited until I got to the finance guy. The manger had added the appearance package I told him not to plus added an extended warranty on a brand new vehicle, plus tire insurance, gap insurance, and service deals. I told the finance guy I was walking out because of this until he reluctantly deleted all the add ons except gap. This is not the first this has happened at this dealership. The service department is awesome, especially Frank Johnson but the sales department and finance leave a lot to be desired, even after I have purchased numerous vehicles from this dealership. But no more, I am done with them. More

by rick.ford.505 Verified Customer Verified Customer

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I was from out of town doing disaster work and my truck wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the fron wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the front of the line. I recommend Ford Port Ritchie service department without reservation More

by Ed3235 Verified Customer Verified Customer

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