Frank Grutza

Stopped to look at a Used Bronco Sport and Frank came out to say hello. Very knowledgeable and friendly. to say hello. Very knowledgeable and friendly. More

by Bronco Sport Baddlands Verified Customer Verified Customer

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Great people, Frank really spent time with us and made sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night so I could leave with what I wanted! More

by melissa.melby Verified Customer Verified Customer

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Great experience and trust with the entire team at Soerens Ford!!! Thanks for the great experience. Soerens Ford!!! Thanks for the great experience. More

by don.tighe Verified Customer Verified Customer

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Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More

by Christine Verified Customer Verified Customer

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Nice clean and modern facility. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. More

by wschneider2 Verified Customer Verified Customer

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Frank was very patient with me and of understanding what I was looking for and wanting with my new car purchase. Frank was so thorough in explaining all the features of my new car, that was such a nice perk I was looking for and wanting with my new car purchase. Frank was so thorough in explaining all the features of my new car, that was such a nice perk & experience! More

by Crconrad218 Verified Customer Verified Customer

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Audra did an amazing job in coordinating my service needs, standard for Soerens Ford in Brookfield. needs, standard for Soerens Ford in Brookfield. More

by arthurnimmer Verified Customer Verified Customer

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Very kind people and very accommodating to my needs. Willing to work a good deal. Willing to work a good deal. More

by gerardg77 Verified Customer Verified Customer

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Service at Soerens is beyond convenient! Will be taking advantage of pick up and delivery more in the future.. Will be taking advantage of pick up and delivery more in the future.. More

by JSTRAND5 Verified Customer Verified Customer

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We have purchased our four Fords from this dealership. We also use their service department for routine maintenance. Everyone has always been helpful, never pushy. We also use their service department for routine maintenance. Everyone has always been helpful, never pushy. More

by bmheld Verified Customer Verified Customer

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