Frank Granda
Frank Granda at Ford of Kendall
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Frank Granda

SERVICE MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of Frank Granda

November 19, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, the service team is fantastic and professional. A+ More

by Joelon305
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

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Employee Rating

The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers More

by INCSTI1994
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felix Ortega, Juan Jr Torres , Amelia

Nov 19, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Dealership Rating
Employee Rating

Frank and his team are very helpful and professional. They took care of my car in a timely manner. Thanks for everything! More

by 1billmuller
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

Dealership Rating
Employee Rating

Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2024

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Outstanding costumer service. Very detail to resolve problems. Auto was ready when I was told. More

by PURPLERAINDND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Arencibia, Rafael Mendoza

Oct 27, 2024

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

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The best service one can get. They are out of the league. Frank and Frank’s team always ready to assist. More

by Ralph Luces
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Ford of Kendall responded

Hi Ralph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, Felix and Frank the tech always go above and beyond. The whole staff is excellent! Highly recommend Ford of Kendall More

by Joelon305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 24, 2024

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Employee Rating

Had a recall issue, which was taken care of. I went late and day and was even given And Uber ride home and pick up the next day. Kudos to their customer service department really enjoyed it. The More

by pbithman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Do not remember the gentleman that took care of me also he was some type of service advisor, but he was on the ball was waiting for me next morning one I arrived in the Uber that they supplied nothing but praise for this service department

Sep 29, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 04, 2024

Dealership Rating
Employee Rating

The service people were very nice a did job fast and did not wait long More

by Lili01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Ford of Kendall responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Dealership Rating
Employee Rating

Always a good experience to be service at Ford of Kendall with Ralph Mendoza, he is the best! More

by AMALIA.RODRIGUEZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Ford of Kendall responded

Hi Amalia, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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