Frank Drogosch

I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you! More

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Suburban Ford of Sterling Heights exceeded all expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Stev expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Steve Mosvessian led the team with unparalleled professionalism, ensuring that every step of the process was seamless. Salesperson Vitto was incredibly knowledgeable about the F-150 and took the time to understand my needs, guiding me towards the perfect truck without any pressure. Assistant Salesperson Frank provided thorough explanations of the truck's features, ensuring that I felt confident in my decision. PJ in the finance department made the paperwork a breeze and was friendly throughout the entire process. What truly set Suburban Ford apart was their commitment to a professional and friendly atmosphere, never once making me feel pressured to make a decision. Overall, my experience at Suburban Ford of Sterling Heights was top-notch. If you're in the market for a new vehicle and want a dealership that values professionalism, expertise, and customer satisfaction, look no further than Suburban Ford. More

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I ordered a 2022 F350 in March of 2022, fast forward 16 months I took delivery of a 2023 F350. Matt Drogosch was awesome to deal with and very helpful throughout the whole long process. months I took delivery of a 2023 F350. Matt Drogosch was awesome to deal with and very helpful throughout the whole long process. More

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This dealership is is a 10 out of 10! This is my third vehicle through them. Every staff member I had contact with was friendly, helpful and knowledgeable. This is my third vehicle through them. Every staff member I had contact with was friendly, helpful and knowledgeable. More

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Love this place and all the people in it! They're like a second family to me and I'll always lease my vehicles from there. second family to me and I'll always lease my vehicles from there. More

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Very exceptional car buying experience at Suburban Ford. Paige DeFour spent quite a bit of time with us ensuring we ended up with our vehicle of choice at the very best price. After taking delivery Ford. Paige DeFour spent quite a bit of time with us ensuring we ended up with our vehicle of choice at the very best price. After taking delivery we had an issue with the vehicle that brought us back in. Tom MacPherson took the phrase "Customer Service" to a whole new level. He accompanied us to the appropriate department and technicians to solve the problem. Left no stone unturned. Very professional, personable and competent Sales Manager! He is a true asset to Suburban Ford. Looking forward to seeing him on TV In upcoming Ford advertising. Kudos!! More

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