Frank Costa II

Frank restored my faith in car salesmen! From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in co From the moment I saw my dream car online to its arrival in TX, Frank was the consummate professional. He took several videos of the car, kept in constant communication with me and calmed my fears of a virtual car purchase. Everything turned just as he said and my car is even more beautiful in person 🤩. Even after receiving the vehicle, Frank carved out time to do a virtual demo of the vehicle. I highly recommend Frank and the Midlothian dealership for your MB needs. Signed a very happy customer More

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Friendly, knowledgeable and the salesman and the manager kept in touch with me before and after the purchase. kept in touch with me before and after the purchase. More

by ROBINSON.CAROLYN Verified Customer Verified Customer

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The salesman was very helpful in answering all our questions and the staff was quick to greet us and show us the different vehicles in stock questions and the staff was quick to greet us and show us the different vehicles in stock More

by MRSHANAMIR01 Verified Customer Verified Customer

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Very easy to get an appointment with this dealership service center and staff is very nice and professional. service center and staff is very nice and professional. More

by sharone Verified Customer Verified Customer

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Great sales team. These guys always give me the price and terms I need, in addition to quality salesmanship and quality. These guys always give me the price and terms I need, in addition to quality salesmanship and quality. More

by MICHAEL@CAPVET.COM Verified Customer Verified Customer

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The dealership was polite and very responsive. I received the pricing, negotiated and closed in the same day I received the pricing, negotiated and closed in the same day More

by JOGWATHMEY Verified Customer Verified Customer

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Ease in making appointment. Scott Lambert is very communicative regarding the progress of the service. Very good to work with. Scott Lambert is very communicative regarding the progress of the service. Very good to work with. More

by WMALONE22 Verified Customer Verified Customer

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The sales team has historically done a nice job, but I have had less than stellar experiences with the service department. In regards to this sale, Tarek did a good job of communicating and following up have had less than stellar experiences with the service department. In regards to this sale, Tarek did a good job of communicating and following up to get the deal completed. I am greatly disappointed, and fairly upset, however, that the mileage Tarek provided to me in the vehicle iPackage showed the vehicle had 2,719 miles on it, but when I drove off the lot the car, the odometer showed 6,500 miles. This is a large difference and should have been pointed out in order to provide me with an opportunity to more fairly negotiate on the mileage. This difference was not disclosed upfront. More

by GARY.MAYO Verified Customer Verified Customer

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Excellent care. Knowledgeable, personable & very patient attention. Our 5th car purchased here. Need we say more?! Knowledgeable, personable & very patient attention. Our 5th car purchased here. Need we say more?! More

by MB Verified Customer Verified Customer

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Frank was very knowledgeable, personable, and helpful. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. More

by ml550 Verified Customer Verified Customer

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