Frank Caruso
Frank Caruso at Porsche Orland Park, A Joe Rizza Dealership
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Frank Caruso

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Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Frank Caruso

December 09, 2024

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Employee Rating

Frank and the entire Porsche team were great and made the experience seamless again! We are repeat customers and would never think to go elsewhere to purchase a Porsche. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Belcher, Philip Rizza , Max

Dec 09, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Tom, please do not hesitate to let us know. We are always happy to help!

December 07, 2024

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My front differential was not reinstalled properly. Because of the incompetence I had in the past I'm afraid to bring it in as well as being charged more for something I shouldn't have to pay. More

by 88hwks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Belcher, Tony Rizza, Tim Thornton , Service manager Mark excellent

Dec 12, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 17, 2024

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Every one at Porsche Orland Park was fantastic. I couldn't ask for a better experience. More

by TONYRIZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Tony: It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Porsche Orland Park, A Joe Rizza Dealership!

November 05, 2024

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Michal was just a pleasure to make my purchase a pleasure.. I would recommend to friends make a purchase More

by Rdautobrokers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Belcher

Nov 05, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Porsche Orland Park, A Joe Rizza Dealership!

October 27, 2024

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Employee Rating

Frank Caruso was amazing and went above and beyond to make my Porsche experience great!!! More

by FSABEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Rizza , Mark zarnecki and max were awesome also

Oct 27, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Frank! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2024

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The team in Orland park is always friendly & helpful. The experience is like no other. I always look forward to my visits to the dealership for service or shopping for a new vehicle. More

by SWIRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

October 10, 2024

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Employee Rating

Frank was awesome. . Love my car and was worth the wait. Great communication and the experience was fantastic. More

by ADBERRY22
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski, Tim Thornton

Oct 11, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2024

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Employee Rating

Everyone was very helpful and very nice . When I ask them about info on the vehicle , they all had the knowledge . More

by JASRODRIGUREZ91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

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Frank is by far the best salesman I’ve ever encountered. His genuine concern for what we needed to get the deal done far surpassed anything we could ever ask for. And the rest of you guys made this a great More

by JUICEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Frank to be a positive one. Please don't hesitate to reach out if you need anything else.

September 06, 2024

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Employee Rating

Very nice customer service and cooperation good job thanks I love Porsche cayenne mane next electric I like More

by SIMONCHACKOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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