Dealership Experience
14 yrs, 2 mos
Languages Spoken
Spanish
18 Reviews
Write a Review18 Reviews of Frank Canozo
March 04, 2026
I’ve been a satisfied customer of Fitzgerald GMC in Rockville since 2016. Great car service and great customer service. Fitzgerald GMC is the best! Rockville since 2016. Great car service and great customer service. Fitzgerald GMC is the best! More
Other Employees Tagged: Victor Bernales, Brayan Rubi, Franklin Villatoro, Hugo Ferrufino, Jonathan Baum, Victor Quintanilla, James Shuler , Brian
February 27, 2026
Well my appointment was a 3. 30 pm but I got there at 3.45pm the service member was in happy essay is to late finally they took my car I have to stop going to this service center 30 pm but I got there at 3.45pm the service member was in happy essay is to late finally they took my car I have to stop going to this service center to much complaining More
Other Employees Tagged: Victor Bernales, Hugo Ferrufino, Jonathan Baum, Victor Quintanilla
February 17, 2026
Victor Quintanilla is one of the most soft-spoken sales person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares his good light hearted moments about his life and in general and also is a good listener which makes me calmer and decide clearly on which car I want. He works with Jonathan who is one of the most pleasant and coolest guys I met. If I had money I had have bought more cars from them. WIth Jonathan, Victor will learn a lot. If he wants to, he will become a great Manager under his training. It was a good experience because I learnt from them and they also learnt about me and it is good to share the knowledge which makes us make the right decision with the right information on hand. I wish them all very best and hope they continue to make Fitzgerald Mall in Rockville prosper more. Thanks More
Other Employees Tagged: Jonathan Baum, Victor Quintanilla
February 17, 2026
Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well. More
Other Employees Tagged: Jonathan Baum, Victor Quintanilla
February 05, 2026
Sales rep was very kind and knowledgeable during the process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process. process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process. More
Other Employees Tagged: Victor Quintanilla
January 23, 2026
Never bought a Nissan before and the experience is been amazing starting for Hugo ferrufino was the sales person at Buick gmc Rockville who guide me trough the whole process making this experience unique a amazing starting for Hugo ferrufino was the sales person at Buick gmc Rockville who guide me trough the whole process making this experience unique and reliable. I recommend anyone this dealer and Hugo they will take care of your buying experience like no other. Hugo will be patience enough until you find the right vehicle for you . Thank you very much and I will referred you to any friends or family! More
Other Employees Tagged: Hugo Ferrufino
January 16, 2026
Very knowledge and honest all the way through. Never felt pressured or uneasy. Would recommend to family & friends. Never felt pressured or uneasy. Would recommend to family & friends. More
Other Employees Tagged: Victor Bernales, Brayan Rubi, Franklin Villatoro, Hugo Ferrufino, Jonathan Baum, Victor Quintanilla
January 11, 2026
The dealers were in constant communication throughout the process, as well as being realistic, honest, and fair process, as well as being realistic, honest, and fair More
Other Employees Tagged: Franklin Villatoro, Jonathan Baum
January 03, 2026
This is one of the best experiences I have ever experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. The experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. Their professional mannerisms made me feel welcome and made me feel at home the respect they given me was over the top. They have been more than respectful kind and welcoming and I really appreciate this great experience. More
Other Employees Tagged: Franklin Villatoro, Jonathan Baum, James Shuler
December 03, 2025
He went above and beyond to ensure i got exactly what i wanted. Highly recommend James wanted. Highly recommend James More
Other Employees Tagged: Victor Bernales, Brayan Rubi, Franklin Villatoro, Hugo Ferrufino, Jonathan Baum, Victor Quintanilla, James Shuler , Matt Lohrey

