Frank Burns
Frank Burns at McGovern Ford of Framingham

Frank Burns

Sales

McGovern Ford of Framingham

1200 Worcester Rd
Framingham, MA 01702

4.9
22 Reviews
4.9

22 Reviews

Write a Review

22 Reviews of Frank Burns

February 04, 2025

Dealership Rating
Employee Rating

Frank Burns took great care of me from start to finish while buying my new truck. I couldn’t say enough great things about my experience at McGovern Ford in Framingham. It was a painless experience and I More

by Surfish7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I think Mike in finance and the woman at the front door with all the tools was awesome!

Feb 05, 2025

McGovern Ford of Framingham responded

We're delighted to hear that Frank provided you with a seamless experience at McGovern Ford of Framingham! It's fantastic to know you're satisfied with your new truck and the deal. Enjoy every mile ahead!

December 07, 2024

Dealership Rating
Employee Rating

After having done my research on the ford. com and McGovern dealership websites, I visited with Frank at McGovern Ford in Framingham and he assisted me in my decision making process, providing More

by rejarosz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Steele

Dec 09, 2024

McGovern Ford of Framingham responded

We're delighted to hear that Frank provided you with informative and friendly service at McGovern Ford of Framingham. Thank you for sharing your experience!

November 03, 2024

Dealership Rating
Employee Rating

Great, courteous service. Frank Burns, our salesman, was great, answered any questions we may have had, assisted with a minor issue after the sale. Financed through dealer. More

by julian_tynes4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

McGovern Ford of Framingham responded

Julian, we're delighted to hear that Frank and the team at McGovern Ford of Framingham provided you with such excellent service. We appreciate your willingness to travel for us and look forward to assisting you in the future!

August 15, 2024

Dealership Rating
Employee Rating

When I purchased my new to me truck, it had an issue after just a few weeks, so I took it to the dealer to have it fixed once they updated some things on the computer and replaced the brakes because the More

by Deere2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2024

McGovern Ford of Framingham responded

Hi John, we appreciate you taking the time to leave us a review. We strive for the highest level of customer service, and we are saddened to hear that this is different from what you experienced with us. Should you have any further questions or concerns, please contact our General Manager, Douglas Barcelos, at 508-532-3225 or via email at dbarcelos@mcgovernauto.com. Thank you.

July 31, 2024

Dealership Rating
Employee Rating

Frank knew exactly what I wanted and first car he showed me I bought. Frank was great. More

by Doone1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Riviere

Jul 31, 2024

McGovern Ford of Framingham responded

We are thrilled to hear that Frank found you the vehicle you wanted. Thank you for trusting McGovern Ford of Framingham with your automotive needs!

July 05, 2024

Dealership Rating
Employee Rating

Great service! Great seller. I recommend anyone to buy in this place, good service, good price. More

by tiagobargonzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

McGovern Ford of Framingham responded

Thanks for the great review and recommendation! We appreciate your support here at McGovern Ford of Framingham.

February 13, 2024

Dealership Rating
Employee Rating

Great customer service. Great people who work there. No pushy salesman. Always willing to go the extra mile. More

by jmercer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

McGovern Ford of Framingham responded

We're delighted to know you had a positive experience with our team at McGovern Ford of Framingham. We always aim for top-notch customer service without any pushy sales tactics. Thanks for your review!

November 07, 2023

Dealership Rating
Employee Rating

Fast and easy to work with on purchasing a new vehicle. Good customer service and would recommend to a friend More

by thisismydealerratername
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

McGovern Ford of Framingham responded

We're glad to know that you found our process at McGovern Ford of Framingham fast and easy! Thank you for recommending us, we appreciate your support.

October 14, 2023

Dealership Rating
Employee Rating

Very knowledgeable, responsive and reliable. I would recommend them.Frank was really wonderful to work with. More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Steele, Rich Breen, Mike Carroll , Chris Uhl

Oct 16, 2023

McGovern Ford of Framingham responded

David, we're glad to know you had a positive experience with Frank at McGovern Ford of Framingham. We appreciate your recommendation!

October 12, 2023

Dealership Rating
Employee Rating

Very good, the girl who provided me with excellent service was super polite 👏👏👏 thank you very much More

by Paulo santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

McGovern Ford of Framingham responded

Paulo, we're delighted to know you had such a positive experience at McGovern Ford of Framingham. Thanks for your kind words!

1