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Frank Banda
Frank Banda at Land Rover Boerne
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Frank Banda

Shop Foreman

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Frank Banda

November 07, 2024

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Thanks for all your help. It was a wonderful and efficient sale experience. Will be coming back. More

by OGARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody O'Donnell, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Nov 08, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 19, 2024

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Mark is and everyone at JLR Boerne is absolutely amazing! Highly recommend you choose them. More

by RENEJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody O'Donnell, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Oct 21, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 09, 2024

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In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire in More

by Jfreud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori

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Oct 10, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

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The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho More

by Charles Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main, Mark Carrasco

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Oct 07, 2024

Land Rover Boerne responded

Charles, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 29, 2024

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Mark and his team Went above and beyond to take care of our vehicle and get it back to us in the same day. More

by SPANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nuni Zapata, Zack Deboe, Mark Carrasco

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Sep 30, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2024

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Great customer service! Team was very attentive and fixed everything we needed done. Highly recommend More

by txtf131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody O'Donnell, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

Report | Print
Sep 30, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 23, 2024

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Employee Rating

Very pleasant staff. Easy to work with. Efficient. Informative. Great customer service. Great location too. More

by CATAYLOR586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody O'Donnell, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

Report | Print
Sep 24, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 17, 2024

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Employee Rating

The service department is super. The change in managers last year has greatly improved the process and makes everyone feel like family! I would recommend the service department to More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maryham Jaghori, Mark Carrasco

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Sep 18, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 16, 2024

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Nate is a great guy very respectful and takes good care of his customers and has a good attitude More

by Chrisschoch15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maryham Jaghori, Nathaniel Main, Mark Carrasco

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Sep 17, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2024

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Employee Rating

The service was very good and I got it back quick very happy with the car More

by JASONLANESTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main

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Sep 04, 2024

Land Rover Boerne responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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