Frank Avila
Frank Avila at Ron Westphal Chevrolet
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Frank Avila

Finance Manager

Ron Westphal Chevrolet

1425 US-34
Aurora, IL 60503

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24 Reviews

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24 Reviews

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24 Reviews of Frank Avila

March 26, 2024

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Employee Rating

A friend of mine referred me to Don and Ron Westphal Chevrolet. He did not know I was coming ahead of time and upon arrival I asked for Don. It was pretty late on a Saturday and he stayed late to answe More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Smith, Bill Houlis, Joe Buechele, Joe Marozas , Don Braziulis, Rick Kruse -5 stars

Mar 28, 2024

Ron Westphal Chevrolet responded

Thanks for taking the time to leave us this awesome review, Dan! At Ron Westphal Chevrolet, I take guest feedback seriously and I am proud to see that you drove away happy in your new truck. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to me. Thanks, again! Bill Houlis, General Manager - (630) 898-9630

December 13, 2022

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Employee Rating

Ask for Crystal Magaña, she is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Couldn’t have More

by Alo20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Magaña

Dec 14, 2022

Ron Westphal Chevrolet responded

I am extremely grateful to receive such an outstanding review! Feedback like yours lets me know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. Bill Houlis, General Manager - (630) 898-9630

December 09, 2020

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Employee Rating

From the first minute I entered Ron Westphal  Chevy From the first minute I entered Ron Westphal  Chevy dealership, Brian Crunican treated me as a friend. I'd been shopping around for a car for More

by andrew_welter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican

Dec 14, 2020

Ron Westphal Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Brian and the rest of the Ron Westphal Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Bill Houlis, General Manager - (630) 898-9630

May 26, 2020

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Employee Rating

awesome Quick service and very helpful, too. Danny is an awesome salesman. I called Danny on a Monday needing help selling my husband's truck. All in all, th More

by mnorman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

May 29, 2020

Ron Westphal Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bill Houlis, General Manager - (630) 898-9630

March 11, 2020

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Employee Rating

Bill Houlis the General Manager was very responsive. My experience with one of the Finance Manager was disappointing because of inconsistent APR and monthly payment after confusing paper requirements. It More

by ggerminochi
Recommend Dealer
No

Other Employees Tagged: Bill Houlis , Amber Coe was also okay.

July 29, 2019

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Employee Rating

Great experience Danny cardinal gave me the greatest deal I’ve seen on a new vehicle. I will be going back to him with any additional purchases in the future! I had More

by Jarred4447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

Aug 13, 2019

Ron Westphal Chevrolet responded

Congratulations on your new vehicle, Jarred! Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with Danny! If there is anything else we can do for you just give us a call! Warm regards, Bill Houlis, General Manager - (630) 898-9630

July 22, 2019

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Employee Rating

A-ma-zing ! hi brian 🙋??? yes, everything was absolutely a 'ten' 😁😁😁 U & joe were amazing & made me feel 'alive' again &#1 More

by ozzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican, Joe Fosco

Aug 13, 2019

Ron Westphal Chevrolet responded

We appreciate you taking the time to share this feedback, Joe. Thanks for your business! If there's anything else we can do to help you, just let us know. Warm regards, Bill Houlis, General Manager - (630) 898-9630

July 27, 2018

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Employee Rating

Excellent Sales Consultant - Great Experience! Brian Crunican was our sales consultant and he was EXCELLENT!!! Brian Crunican was so informative and knew everything about the new Traverse. When I More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican, Joe Marozas

Jul 29, 2018

Ron Westphal Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Brian and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bill Houlis, General Manager - (630) 898-9630

July 15, 2018

Dealership Rating

Buying a vehicle at Ron Westphals! We would highly recommend this dealership! We had a great experience! Our salesperson Danny was great! We are very happy with the Traverse we picked o More

by Jillfish67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Cardinal

Jul 16, 2018

Ron Westphal Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Bill Houlis, General Manager - (630) 898-9630

December 14, 2016

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Employee Rating

Good dealership Great experience with my salesman Brian. He took the time to show me the vehicle and all the features. I was at the dealership for about 2.5 hrs. More

by Perry 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Crunican, Joe Buechele

Dec 15, 2016

Ron Westphal Chevrolet responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Brian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Bill Houlis, General Manager - (630) 898-9630

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