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Frank Arencibia
Frank Arencibia at Ford of Kendall
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Frank Arencibia

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Frank Arencibia

December 02, 2024

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Employee Rating

Super kind and helpful, I was glad that they were patient with my lack of knowledge. More

by arze.fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Dec 05, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 19, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, the service team is fantastic and professional. A+ More

by Joelon305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Divan Casanova, Amy Crespo, Yorelvis Rodriguez, Frank Granda, Carlos M Lopez Barrios, Felix Ortega

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Nov 21, 2024

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

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Employee Rating

They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More

by airxcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Nov 08, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 04, 2024

Dealership Rating
Employee Rating

Frank and his team are very helpful and professional. They took care of my car in a timely manner. Thanks for everything! More

by 1billmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Cordero Smith, Frank Granda

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Nov 08, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

Dealership Rating
Employee Rating

Very helpful service team! Thank you so much and hopefully I won't see you too soon! More

by 1billmuller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom

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Nov 05, 2024

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2024

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Employee Rating

Very easy to leave my vehicle for a routine checkup and maintenance. I even appreciate the shuttle service to my work while the vehicle is being serviced. More

by PROFXAVIER208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola

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Nov 01, 2024

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 25, 2024

Dealership Rating
Employee Rating

Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Alexander James Larrea

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Nov 01, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2024

Dealership Rating
Employee Rating

Outstanding costumer service. Very detail to resolve problems. Auto was ready when I was told. More

by PURPLERAINDND
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Rafael Mendoza

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Oct 27, 2024

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

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Employee Rating

The best service one can get. They are out of the league. Frank and Frank’s team always ready to assist. More

by Ralph Luces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Alberto Rodriguez, Frank Granda, Rafael Mendoza, Felix Ortega, Robert Paul Schickman , Frank Maderos

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Oct 11, 2024

Ford of Kendall responded

Hi Ralph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, Felix and Frank the tech always go above and beyond. The whole staff is excellent! Highly recommend Ford of Kendall More

by Joelon305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio M Lafaurie, Frank Granda, Felix Ortega

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Oct 12, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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