Frank Arencibia
Frank Arencibia at Ford of Kendall
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Frank Arencibia

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Frank Arencibia

November 04, 2024

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Employee Rating

Frank and his team are very helpful and professional. They took care of my car in a timely manner. Thanks for everything! More

by 1billmuller
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Recommend Dealer
Yes

November 01, 2024

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Very helpful service team! Thank you so much and hopefully I won't see you too soon! More

by 1billmuller
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Recommend Dealer
Yes

Other Employees Tagged: Tom

October 25, 2024

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Very easy to leave my vehicle for a routine checkup and maintenance. I even appreciate the shuttle service to my work while the vehicle is being serviced. More

by PROFXAVIER208
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Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola

Nov 01, 2024

Ford of Kendall responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 25, 2024

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Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
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Recommend Dealer
Yes
Nov 01, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2024

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Outstanding costumer service. Very detail to resolve problems. Auto was ready when I was told. More

by PURPLERAINDND
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Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Rafael Mendoza

Oct 27, 2024

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

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The best service one can get. They are out of the league. Frank and Frank’s team always ready to assist. More

by Ralph Luces
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Ford of Kendall responded

Hi Ralph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2024

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Always great service at Ford of Kendall, Felix and Frank the tech always go above and beyond. The whole staff is excellent! Highly recommend Ford of Kendall More

by Joelon305
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Recommend Dealer
Yes
Oct 12, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 30, 2024

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Employee Rating

Lack of attention to detail and customer service. It took me 4 weeks after bringing in my vehicle to replace a window motor. Wrong part, no follow up and lack of customer service and initiative. More

by paul.andrews92
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafael Mendoza

Oct 05, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

September 26, 2024

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Simply awesome the staff there is friendly and hard working they know their stuff very pleased! More

by SHAWN.D.HIXSON1978.SH
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2024

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Employee Rating

The Service was fast effective these guys know what they’re doing communicated to u every step of the way More

by LEROY.J
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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