Frank Acampora | Page 6

The staff did an excellent job in help acquire this vehicle and the service dept help by check the over vehicle and the service dept help by check the over More

by neeltong Verified Customer Verified Customer

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Super helpful and personable! Made sure they checked in with me multiple times about wait time and service expectations Made sure they checked in with me multiple times about wait time and service expectations More

by MIRANDA.T.EDSON Verified Customer Verified Customer

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Very good It was a very good experience. Very efficient and not time consuming. Great experience Very efficient and not time consuming. Great experience More

by DARDREY Verified Customer Verified Customer

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Pleasant experience with the service department. I love the video recording. Bridgette was very patient and took the time to explain things and show me proof. Although the cost was pricey, I had a b I love the video recording. Bridgette was very patient and took the time to explain things and show me proof. Although the cost was pricey, I had a better experience at Napoli. More

by msangelv49 Verified Customer Verified Customer

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Found a car we liked, we called about made arrangements to come see we like s it they handled the financing, we picked it up and we love it to come see we like s it they handled the financing, we picked it up and we love it More

by boogaloozardies Verified Customer Verified Customer

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Very nice and clean TV in the waiting room to make in place for you waiting for your service coffee place for you waiting for your service coffee More

by ROSAMARIACRANE Verified Customer Verified Customer

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‘Smooth talked’ me into a bad decision … portraying it as a very good option to buy out my lease which has now made my mediocre car (at best) Nissan Altima the price of nearly a luxury car. .. or 6,000 dolla a very good option to buy out my lease which has now made my mediocre car (at best) Nissan Altima the price of nearly a luxury car. .. or 6,000 dollars more than it’s worth. Finance guy rushed paper work signing real fast without explaining any listed charges on retail sales agreement and had a 1000 gap insurance added and a few other fees that were not verbally mentioned to me. Nice guys but I wouldn’t trust them much without examining the paperwork numbers closely. They also jacked up my interest rate by 1.5 to 2 % over what my credit score should dictate. But then again they are car salespeople.. can u trust them ?? In my little experience with buying cars I now see why you can’t or shouldn’t. I will not go back there (Napoli Nissan) unless they can fix it somehow. I vaguely thought I shouldn’t buy out my lease with only five payments left but he practically pushed for it saying no brainer 20 times. Now I’m paying 27,800 for a car worth 21,800. My fault I hadn’t slept the night before and had issues in family but I let them fake me out. But they faked me out not my best option but maybe it was ‘their’ best option. Ultimately though I am to blame for letting them create 75 months of a bad deal go through. More

by jackjj4444 Verified Customer Verified Customer

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Our experience was seamless. We appreciated them listening to our needs and negotiating to the best of their ability to meet them. We appreciated them listening to our needs and negotiating to the best of their ability to meet them. More

by TRISTAN.AMIOTT Verified Customer Verified Customer

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Excellent service. Easy process. Professional Will buy another vehicle from them. No pressure through out the process Easy process. Professional Will buy another vehicle from them. No pressure through out the process More

by voyak Verified Customer Verified Customer

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The staff is very attentive to you. They make sure you are all right at all times and always sending new messages.I thank them for everything they do for me They make sure you are all right at all times and always sending new messages.I thank them for everything they do for me More

by mjohnson Verified Customer Verified Customer

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