Franco Salinas

I loved the quality of service of the Greenway Kia West, all the technicians, service advisor and more. You guys deserve 5 STARS all the technicians, service advisor and more. You guys deserve 5 STARS More

by Luiz Carlos de Oliveira Venske Verified Customer Verified Customer

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The sale man was very good, but the guy do the paperwork want to sale us extended warranty. KIA has 10year/100.000mile warranty program includes. After I said no he really changed his attitude, I said I buy want to sale us extended warranty. KIA has 10year/100.000mile warranty program includes. After I said no he really changed his attitude, I said I buy this car for my wife, but he said my wife does not need to sign the paperwork as co-buyer. Yesterday I paid off my car, guess what my wife name not on tittle, now I need pay 💰 to put her name on the title. More

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The salesman was very good, but the guy who did the paperwork wanted to sell us an extended warranty.was very RUDE! kIA brags about the best warranty in the world? After I said no he really changed his paperwork wanted to sell us an extended warranty.was very RUDE! kIA brags about the best warranty in the world? After I said no he really changed his attitude, I said I am buying this car for my wife's Christmas gift (like I did 3 years ago)! Yesterday as I paid off my wife’s car I noticed her name is not on the title! Sitting there for hours I just wanted out of there, that is just part of the screwed up mess we had to make 4 trips at 30 plus miles to get the right car so no I will never go back!! In my 82 years I have bought a lot of cars, worst experience ever😡 More

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I experienced a very professional attitude and all of my questions was answered without hesitation. questions was answered without hesitation. More

by nurseroneice Verified Customer Verified Customer

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Was patient and informative. I would recommended him to everyone I knows.Finance department was A1 I would recommended him to everyone I knows.Finance department was A1 More

by SMARTDIVALADY Verified Customer Verified Customer

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Service department was very quick and professional . Will definitely be returning my vehicle to this location. Will definitely be returning my vehicle to this location. More

by brandonlee1248 Verified Customer Verified Customer

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Upon arrival at the dealership, there were no seats available. It looked more like a call center than an actual dealership. My sales person didn’t communicate well and didn’t understand what I want. He available. It looked more like a call center than an actual dealership. My sales person didn’t communicate well and didn’t understand what I want. He ended up selling me a car I didn’t want. And also tried to sell me a premium car at a non premium price at first. He tried to get me by offering me a price that was a couple thousand more than the price they listed their car for online. Then they didn’t even have the car in their lot and had to drive 75 miles to get it for me the same day. I was so exhausted by the time I left the dealership. Got there for 12:30 and left at 9. Even the general manager tried to pull one too many on me. The car had a paint chip and I was told I can bring it back for free to be fixed. Called the sales rep and he said to come in on a particular day, and he wasn’t even there. Said to go back the next day, as if I don’t have a job. 12/10 don’t recommend this place. More

by bella_d Verified Customer Verified Customer

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Very good friends manager good good place escelent servise good atención I lake profesional people servise good atención I lake profesional people More

by martin.jairo272751 Verified Customer Verified Customer

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Really appreciated the helpful staff, and special mention to Franco he has great knowledge and patience. to Franco he has great knowledge and patience. More

by ralphq Verified Customer Verified Customer

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It was frustrating to not hear back from a Kia staff member about putting on the tire. We had the Kia van there for 5 days because we could not get a hold of anyone. When we picked up the van and it had member about putting on the tire. We had the Kia van there for 5 days because we could not get a hold of anyone. When we picked up the van and it had a bad smell. We hope to have better communication next time because this Kia van is a company car and we need it to provide service for our youth in need. More

by colson6 Verified Customer Verified Customer

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