Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 6

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

September 24, 2023

Dealership Rating
Employee Rating

Franco was friendly and helpful. Work was completed in a timely manner. Pleasant experience overall More

by LCORNELIUS93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Bob Penkhus Mazda at Powers responded

Thank you for the kind words about Franco. We're happy to hear you had a positive experience!

September 24, 2023

Dealership Rating
Employee Rating

Franco and Bob Penhkus Mazda always takes great care of my 2005 Mazda 6! I just had a new clutch installed and it is great! Thank you Franco and the guys in the shop, you guys are first class! More

by GCRAWF2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Bob Penkhus Mazda at Powers responded

We appreciate your kind review! It's an honor to service your Mazda!

September 19, 2023

Dealership Rating
Employee Rating

Always a good experience the service was fast, efficient and Franco is always very friendly and helping everyone out More

by JRAMOSBORIQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the kind words about Franco! Thank you for leaving a review!

September 16, 2023

Dealership Rating
Employee Rating

They are great! Franco & everyone else in the service department are very helpful & accommodating. They keep me updated & I can call & leave a message & then receive More

by sklikus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Bob Penkhus Mazda at Powers responded

We are elated to hear that you have enjoyed your communication and visit with our service department! Thank you for leaving a five-star review!

September 14, 2023

Dealership Rating
Employee Rating

Great service all around from customer service to performing quality work. Very pleased with Bob Penkhus. More

by JUST.LISA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the 5-star review, Lisa!

September 12, 2023

Dealership Rating
Employee Rating

Technicians are not trained. Car died while driving. They told me my 2017 Mazda CX5 with 75000 miles needed a new motor because low compression did not make a viable spark. They More

by J0HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Confer, Darren Keller

Sep 13, 2023

Bob Penkhus Mazda at Powers responded

Dear John, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

September 11, 2023

Dealership Rating
Employee Rating

Repaid we’re done to my satisfaction and I would recommend the dealership to others More

by hggrapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Confer, Darren Keller

Sep 11, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review!

September 08, 2023

Dealership Rating
Employee Rating

I love the video's on my car and they take care of everything I asked More

by TEXASLONESTARHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Confer, Darren Keller

Sep 11, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We appreciate you!

September 07, 2023

Dealership Rating
Employee Rating

It was done in a manly matter. The service was superb. I will always take my vehicle there for my services. More

by DMEYER51_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review!

September 07, 2023

Dealership Rating
Employee Rating

Franco does a great job! Mike in Finance is great also! Overall great Dealership. I’ll be back More

by mwahl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Confer, Darren Keller

Sep 08, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the kind words! Thank you for trusting us with your vehicle needs!

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