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Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 14

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

April 18, 2023

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Employee Rating

The staff are really nice and professional. Always willing to assist with great service. Thank you. More

by jason.englehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

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Apr 19, 2023

Bob Penkhus Mazda at Powers responded

Jason, we appreciate your 5-star review! Thank you for trusting us with your vehicle service needs.

April 18, 2023

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Employee Rating

Every time I go to the service department they are always welcoming and always look out for me and my vehicle.Franco is an awesome worker and everybody that works there I cannot complain or say anything bad. More

by Mayrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sevan Stryker, Sarah Diaz, Mike Wahl, Keith Youngers, AJ Ager , William Chavez, Joey Culbertson, Robert Harnouss

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Apr 19, 2023

Bob Penkhus Mazda at Powers responded

Mayrim, thank you for your kind words about Franco and the rest of our team! We appreciate your support and business!

April 16, 2023

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Employee Rating

My service agent—can’t remember his name—was very courteous and professional. He kept me up to date on the progress of my service visit. More

by DEB.BROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Bob Penkhus Mazda at Powers responded

Deb, thank you for the 5-star review! We're so glad you had a great experience with Franco and the rest of the team!

April 10, 2023

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Employee Rating

Darren is an amazing guy definitely recommend him to people. He was great to work with More

by Jensen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huston, Victoria Hollihan, Keith Youngers, AJ Ager , Joey Culbertson, Krystal Padilla, Destiny is an amazing parts person..

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Apr 14, 2023

Bob Penkhus Mazda at Powers responded

We're so thrilled to hear you enjoyed your visit with Darren and the rest of our team! Thank you for the review!

April 10, 2023

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Employee Rating

The workers were friendly and helpful! They found some hidden mechanical issues after a thorough inspection and they repaired my car efficiently and effectively. More

by ATHOMSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Culbertson

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Apr 14, 2023

Bob Penkhus Mazda at Powers responded

It's our pleasure! Thank you for trusting us with your Mazda. We appreciate you!

April 10, 2023

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Employee Rating

They were very thorough did a great job on my truck and they made sure we knew what they were doing More

by Cdbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wahl , William Chavez, Joey Culbertson

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Apr 14, 2023

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Ram! We appreciate your business, and we're happy to hear you had a great experience.

April 08, 2023

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Employee Rating

Great sales team. Thanks Michael, Nadia and LeRoy! Very friendly and professional. You can tell the customer comes first with them. More

by ALPINE08
Recommend Dealer
Yes

Other Employees Tagged: Mike Wahl, LeRoy Beltz, Nadia Guevara , Michael Acuna

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Apr 14, 2023

Bob Penkhus Mazda at Powers responded

At Bob Penkhus, the customer always comes first, and we are so glad to hear that Michael, Nadia, and LeRoy proved that true for you. Thank you for trusting us with your Mazda!

April 06, 2023

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Employee Rating

2.5 hour oil change with appointment. Not good at keeping you updated on the status of vehicle. More

by darylbl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2023

Bob Penkhus Mazda at Powers responded

Dear Daryl, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

April 06, 2023

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Employee Rating

Very nice employees as well as a very comfortable place to relax while getting your car worked on More

by ERIKMOSCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sevan Stryker, Jeff Huston, Sarah Diaz, Victoria Hollihan, Mike Wahl, Keith Youngers , William Chavez, Joey Culbertson, Robert Harnouss

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Apr 07, 2023

Bob Penkhus Mazda at Powers responded

Thank you, Erik! We're so happy to hear you feel comfortable at our service department.

April 04, 2023

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Employee Rating

Franco and the fact you guys know how to service a Mazda makes me return time after time. More

by darrendstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2023

Bob Penkhus Mazda at Powers responded

Thank you, Darren! We appreciate you trusting us with your Mazda!

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