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Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 10

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

July 26, 2023

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This dealership has always done a great job and they are thorough. Very friendly and professional. More

by jackierepstein
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jul 26, 2023

Bob Penkhus Mazda at Powers responded

We appreciate that, Jackie! Thanks for your business!

July 25, 2023

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Employee Rating

Franco is excellent! He knows his job very well and knows the Mazda clients. I trust that he will make sure I get the service my car needs. More

by Patricia
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Recommend Dealer
Yes
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Jul 26, 2023

Bob Penkhus Mazda at Powers responded

Thank you, Patricia! We appreciate you!

July 24, 2023

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I really appreciated Adam Torres for listening to my wants and needs for the car I was looking for and taking the time to find me a car I love! More

by Vlonsky
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Torres

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Jul 24, 2023

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your car shopping! We hope you enjoy your new Mazda!

July 21, 2023

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Very professional and courteous. I went in for an oil change and was very satisfied with my visit More

by Diesel Driver
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Recommend Dealer
Yes
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Jul 21, 2023

Bob Penkhus Mazda at Powers responded

Thank you for the kind review, and thank you for trusting us with your vehicle! We appreciate you!

July 19, 2023

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Every time I enter the building it is a fun atmosphere to be in. They are very accommodating and Franco is the best at customer service! He is very friendly and goes out of his way to make things happen! We More

by WLM48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Diaz

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Jul 19, 2023

Bob Penkhus Mazda at Powers responded

Thank you so much for your kind words about Franco and our service department! We appreciate you!

July 17, 2023

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Used to be quick and efficient with oil changes, now it takes over an hour. More

by PAMLUCERO
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Bob Penkhus Mazda at Powers responded

Dear Pam, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

July 17, 2023

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It’s a great dealership it was easy getting my service done and excellent customer service More

by ZACHMONTOYA25
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Recommend Dealer
Yes
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Jul 17, 2023

Bob Penkhus Mazda at Powers responded

Zach, we appreciate the 5-star review!

July 15, 2023

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Seriously, this is the best car dealership in existence. Honest people who care about what YOU want, not what they want to sell you. More

by KEEVIN
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Recommend Dealer
Yes
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Jul 17, 2023

Bob Penkhus Mazda at Powers responded

Kevin, we're so happy to hear you had a great car buying experience! Thank you so much for trusting us! Enjoy!

July 13, 2023

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Super Service; courteous, personable, professional. Communication with me about progress and pickup was good. The staff was superior. More

by KATEORR5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Keller

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Jul 14, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda, Kate! We appreciate the 5-star review!

July 13, 2023

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I appreciated the new service for Uber to/from service appointment. Great so I do not have to wait while my car is serviced. More

by RICHDPETERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Bob Penkhus Mazda at Powers responded

We're so happy to hear you enjoyed the Uber service. Thank you for trusting us with your Mazda!

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