Franco Lanese

Very nice service and pretty fast. I scheduled earlier online and they called me to confirm. It was very smooth when I visited there. Franco did everything and explained to me all the I scheduled earlier online and they called me to confirm. It was very smooth when I visited there. Franco did everything and explained to me all the details. I appreciate that! More

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Have always great service, Pleased with the process of buying out my lease. All departments buying out my lease. All departments More

by HORVATJ7 Verified Customer Verified Customer

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Everyone that I encountered were friendly, courteous, and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. More

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I have bought 2 cars from this dealership and so has another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on every visit More

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SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! !! Kindness abounds! I’m SO grateful. Thank you so much! More

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Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed. professional. They explain what they will do and advise, but do not oversell additional services that may be needed. More

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I bought my first Subaru Ken Ganley in Wickliffe five years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. The staff are incredibly customer service focused. They listen to my needs and explain things in a way that I understand. I’ll only purchase Subarus from now on AND only at Ken Ganley! More

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Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I expect better from a dealer. More

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Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch leading the way. All service advisors this dealership are top notch More

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Fantastic Dealership with staff that care about their customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgea customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgeable and friendly including internet assistant, service, sales, manager, and finance manager. I specifically went back to this dealership because of Allie Grant! She is the most amazing and down to earth person. At this dealership they listen to your wants and needs to help you get the best vehicle possible. I would not purchase or service my Subaru at any other location. More

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