Franco Lanese

Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed. professional. They explain what they will do and advise, but do not oversell additional services that may be needed. More

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I bought my first Subaru Ken Ganley in Wickliffe five years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. The staff are incredibly customer service focused. They listen to my needs and explain things in a way that I understand. I’ll only purchase Subarus from now on AND only at Ken Ganley! More

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Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I expect better from a dealer. More

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Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch leading the way. All service advisors this dealership are top notch More

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Fantastic Dealership with staff that care about their customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgea customers. I purchased a 2022 Legacy back in 2021 and just traded it in for a brand new Forester. Every person from this dealership are so knowledgeable and friendly including internet assistant, service, sales, manager, and finance manager. I specifically went back to this dealership because of Allie Grant! She is the most amazing and down to earth person. At this dealership they listen to your wants and needs to help you get the best vehicle possible. I would not purchase or service my Subaru at any other location. More

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They take great care of you first, then your car! Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing a smile. They are honest, quick and efficient. What car dealership really ever makes you feel that way? KEN GANLEY SUBARU WICKLIFFE that’s who! I appreciate Giovanni and the others care and service more than they really know. With me, they have a customer for life. Thanks Subaru. More

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Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room oriented. Fast service Priced well great coffee a b d comfortable waiting room More

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The Service Department was very helpful (particularly Franco). The cost of an oil change and tire rotation was very reasonable as well. Franco). The cost of an oil change and tire rotation was very reasonable as well. More

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Giovanni explained that your mechanic cannot duplicate the symptoms. When the problem presents itself again, I was told to bring the car in as soon as possible. Giovanni represents your dealership very the symptoms. When the problem presents itself again, I was told to bring the car in as soon as possible. Giovanni represents your dealership very well. More

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They are efficient and polite. I resent the surcharge for credit card ideas I believe their profit is adequate without I resent the surcharge for credit card ideas I believe their profit is adequate without More

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