Francisco Huerta

Jennings Chevrolet, I drove 1.5 hr after being told on the phone I would get a fair trade in for me car. Of course whould not commit on the phone, but was assured it would not be a whole sale number. then the phone I would get a fair trade in for me car. Of course whould not commit on the phone, but was assured it would not be a whole sale number. then I get there and it’s less than whole sale. So I pull the trade in from the deal and work on a price without trade in we agreed on a price after I stated very clearly any price we discussed must include tax documents or any other fees. Sales manager Francisco agreed. So I set up my loan at fincial credit union in Ottawa Illinois.Francisco from Jennings Chevy had added in 2500$ for tax’s and doc and other handling fees after the long conversation we had in his office! So this dealership dealt in deception and liying wasting 4 days of my time and money!! After 11more days on 2/11/20 lm still looking for a Durango. And after reapply for different loan I find out my credit is. Damaged due to Jennings Chevrolet shopping around to find me a loan after I told them I had arranged my own financing . And after I was pressured to buy the Durango is still there. Once again lying misleading manipulation is what you get at Jennings Chevrolet!!!!!! More

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Professional, Courteous, Personable, Exceptional I had my doubts at first. Being almost 1300 miles away from Jennings Chevrolet; I was concerned about making a car deal over the phone with a sales a I had my doubts at first. Being almost 1300 miles away from Jennings Chevrolet; I was concerned about making a car deal over the phone with a sales associate whom I’d never met. I found a used 2012, Dodge Challenger, SRT8 that I really liked at Jennings Chevrolet. I called Jennings and spoke with Sales Associate Jerry Perberg. He was very attentive, professional, personable, up-front and answered all my questions. The exterior and interior pics on “Autotrader.com” were nice, but I asked Jerry to put the car on a lift so that I could see (through pics) the undercarriage before committing to a “long distance transaction”. He was very accommodating. The next morning; Jerry called me while he was standing under the car as it was on a lift. He then took the time to actually walk around the car completely to ensure me that there were no imperfections or flaws in this car as his ad stated. We struck a deal and Jerry explained that I would be reimbursed for my UBER or taxi ride to the dealership from the airport. My daughter joined me for this adventure and Jerry phoned me every day to stay in touch and to make sure that all arrangements were going smoothly. In one particular text, Jerry wrote “Hi Fred, the days are counting down. It won’t be long now. I’m watching your baby. See you soon”. My daughter and I arrived at the airport and I called Jerry to let him know that we were on our way to his dealership. He told me that he would be waiting. As promised, the UBER driver dropped us off at the front door and Jerry came out immediately and shook my hand and my daughter’s hand as promised! He invited us inside where we sat for a few minutes getting acquainted. He then escorted us personally to the Challenger of my dreams. Jerry had it safely stored (as promised) inside and away from other cars. The car was as Jerry described; ABSOLUTELY FLAWLESS! Jerry introduced me to the Business Manager (Mark Jarosz). Mark was equally as attentive, professional and personable as Jerry. The paperwork process went quickly, smoothly, flawlessly and we were done within fifteen minutes. After the paperwork was completed; Jerry pulled our new car around to the front of the dealership. The New Car Manager (Francisco Huerta) went out of his way to walk over to my daughter and me and personally shake our hands, congratulate us on our purchase and thank us for our business. My daughter and I then walked outside to meet Jerry and to thank him again for such a pleasant, personable and enjoyable car buying experience. Jerry even went out of his way to take several pictures of my daughter and me with our new car. Even after the sale; Jerry called me for the next two days asking about our road trip back to Denver and to wish me a Happy Father’s Day! I purchased a very expensive Dodge Hellcat from another dealership one year ago and the service I received there does not even compare to the exceptional and personal attention I received from Jerry and his crew at Jennings. I will certainly look to Jennings again for my next car purchase, even 1300 miles away. I would be happy to chat with anyone about this very exceptional car buying experience………Thank you Jerry! The road trip back to Denver along old Route 66 in our Challenger was a memory of a lifetime!! It really was an exceptional Father’s Day!! Respectfully, Fred Kitchens More

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Clean, Friendly, Honest, Caring We just bought our third card from Jennings. Two in one year! They know us by name and ask about who we are, we are not just a number to them. The We just bought our third card from Jennings. Two in one year! They know us by name and ask about who we are, we are not just a number to them. The entire staff is friendly too. There was a maintenance person who waved and said thank you to me as I left the dealership! They don't let you leave unless you completely understand and are comfortable with the car. The sales people are not pushy, they know their business and will steer you in the right direction. The service level when you bring your car in for maintenance is amazing! They go over everything with a fine tooth comb and they are quick too! Cannot say enough great things about this dealership! More

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The dealer and Francisco was great! I went to buy a Camaro 1le and it was great! The dealership was great, and Francisco as well was great and very polite to me. I will be back again. I went to buy a Camaro 1le and it was great! The dealership was great, and Francisco as well was great and very polite to me. I will be back again. More

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