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Francisco Esteves
Francisco Esteves at Mercedes-Benz of Coral Gables
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Francisco Esteves

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
68 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

68 Reviews

Write a Review

68 Reviews of Francisco Esteves

October 11, 2024

Dealership Rating
Employee Rating

super nice customer service , nice people and fast service , clean dealer and valet super friendly. More

by ronaldys1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aldo Guerra, Freddy Espinoza, Frankie Cao, Marcos Gonzalez, Alex Morales, Henry Llanos, Finnley Arends, Alex Obando, Jose Ortega

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Oct 12, 2024

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 09, 2024

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Employee Rating

Reliable and Effective Service has always been the hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. More

by Ladybowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Garcia

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Sep 10, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 07, 2024

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Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. More

by jevijil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 18, 2024

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Employee Rating

The service professionalism and the knowledgeable personnel you expect from the Mercedes Benz institutional brand. More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Aug 19, 2024

Mercedes-Benz of Coral Gables responded

Mac, Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. It's great to hear that we could assist you and that you had such a positive experience. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

August 15, 2024

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Employee Rating

Excellent service. Francisco Estevez is beyond outstanding. The dealership is very clean. I haven't had contact with the new sales staff, but Service Advisor Francisco More

by swisskiss1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Francisco, and for taking the time to leave us this wonderful feedback! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 02, 2024

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Employee Rating

Excellent service as always, they do a really good job and quickly, in the same day you have your car available. More

by Javier
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 02, 2024

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 24, 2024

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Employee Rating

Great professional, very reliable and trusted advisor. Solid Knowledge of the Mercedes Benz cars and respectful negotiator. More

by emiliorubio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Pereda

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Apr 24, 2024

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Rubio, for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 01, 2024

Dealership Rating
Employee Rating

Excellent experience with Carlos Pereda. Very knowledgeable and very helpful with our car purchase. Would highly Recommend him to family and friends. More

by Tiffany Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Pereda, Francisco Diez-Rivas, Finnley Arends

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January 03, 2024

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Employee Rating

I had a major issue with my car right before New Year’s holiday. Francisco was assuring and got the job done with a smile the whole time. He is a major reason for me to come back and service/purchase vehic More

by drmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2024

Mercedes-Benz of Coral Gables responded

Dr. Miller, Thank you for your business and this review. We're happy to hear Francisco and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

October 14, 2023

Dealership Rating
Employee Rating

The entire Mercedes-Benz of Coral Gables is outstanding in overall customer service. Thank you!! More

by Jacqueline Mckeown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Brito

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Oct 16, 2023

Mercedes-Benz of Coral Gables responded

Thank you, Ms. Mckeown, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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