Francisco Esteves

Dear Mercedes-Benz Management, I am writing to formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, m formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, managing every detail with precision and ensuring that clients receive top-tier service. Her professionalism and proactive approach have been invaluable, allowing her to address client needs efficiently and effectively. It is no surprise that her dedication has greatly impressed even the most discerning clients, such as executives at City National Bank, who have expressed their satisfaction and confidence in her work. Nabi's exceptional service reflects the high standards that Mercedes-Benz is known for, and her efforts contribute to the company’s esteemed reputation. Her ability to deliver seamless and attentive service is truly commendable, and I have no doubt that her continued dedication will further enhance client trust and loyalty. I strongly believe that her contributions deserve recognition and appreciation from the management team. Thank you for considering this acknowledgment. Best regards, Ian Skinner Executive Security Specialist City National Bank More

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super nice customer service , nice people and fast service , clean dealer and valet super friendly. service , clean dealer and valet super friendly. More

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Reliable and Effective Service has always been the hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. More

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Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. before my appointment until my car was ready. Great service. More

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The service professionalism and the knowledgeable personnel you expect from the Mercedes Benz institutional brand. personnel you expect from the Mercedes Benz institutional brand. More

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Excellent service. Francisco Estevez is beyond outstanding. The dealership is very clean. I haven't had contact with the new sales staff, but Service Advisor Francisco Francisco Estevez is beyond outstanding. The dealership is very clean. I haven't had contact with the new sales staff, but Service Advisor Francisco Estevez deserves more than 5 stars!! ☆☆☆☆☆☆☆☆☆☆ More

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Excellent service as always, they do a really good job and quickly, in the same day you have your car available. and quickly, in the same day you have your car available. More

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Great professional, very reliable and trusted advisor. Solid Knowledge of the Mercedes Benz cars and respectful negotiator. Solid Knowledge of the Mercedes Benz cars and respectful negotiator. More

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Excellent experience with Carlos Pereda. Very knowledgeable and very helpful with our car purchase. Would highly Recommend him to family and friends. Very knowledgeable and very helpful with our car purchase. Would highly Recommend him to family and friends. More

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I had a major issue with my car right before New Year’s holiday. Francisco was assuring and got the job done with a smile the whole time. He is a major reason for me to come back and service/purchase vehic holiday. Francisco was assuring and got the job done with a smile the whole time. He is a major reason for me to come back and service/purchase vehicles at Mercedes Benz of Coral Gables. Thank you Francisco! You are awesome! More

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